McDonald's

"Ok .. the quarter pounder was a quarter of a quarter pounder. 1 pickle and 3 pieces of diced onions. Barely no ketchup or mustard. SERVICE: Is 98% order yourself and if you're elderly and have no idea how to use the kiosk you are not eating. The employees see you and ignore that you need help. You literally have to scream for attention. They have table flags that you put on your table so that they bring your food but instead they scream your name/or number to come get it. Really doesn't do justice to the Miami Lakes area"

"Go to pick up my meal, and I see my large fries is missing basically half. I tell the guy that I’m missing fries right then and there and he replies saying he cannot give me more per policy yet last time I checked I ordered a large and for it to be full. That’s what I paid for that’s what I expect and then he wants to grin about it saying he is the manager. His other comment is that I moved it around which I then replied I just took it out of the bag and it’s missing half. I would like for someone to call because there is no way you have a policy and a manager acting like this when obviously it is wrong."

"Don’t go at midnight they’ll ignore you. This McDonald’s is open 24/7, it says it online and on their door. I got to the drive thru at 4AM, no one answered. I went to the 2nd window and didn’t see anyone. I was going to leave but noticed that the window was slightly open and I decided to test them. I’m petty. 5 employees were working they would walk back and fourth but they would avoid eye contact. Finally a worker made eye contact with me and came to the window. I told him I was picking up an order. I waited 20 more minutes he came back and told me the order would take 10 minutes to be prepared. It was a small order. I waited 30 minutes and the order was given to me. They ignore customers and most customers don’t have the patience to wait so they leave. In total I waited 1hr. I was the only one in the line."

"This has to be the worse McDonald’s in all of Florida. Long wait in the drive thru, they asked me to wait in the parking lot while lots of cars kept being served, when they came with the food they forgot an item, I left and had to come back because I was missing another Item. I asked for the manager and she was no help, no apology just a justification that everyone is new and needs training, I returned the order and asked for a refund. They lost a loyal customer today, the owners of this store need to invest in better managers and train your employees better with an emphasis in customer service. This review includes multiple instances of extremely bad service from this location, today was the last time I’ll visit this location."

"Very nice environment, staff is bilingual and very friendly. They have a full time senior citizen that maintains the eat in restaurant area clean and spotless. Service is great and quick. They have 2 drive thru lines that move pretty quick."