At Home

"Be prepared to be surprised by the size of this store and the selection they have. I did my entire shopping online and then I picked it up which was a breeze. The staff were incredibly nice and helpful and the prices were very reasonable. I am going back again for some spring and outdoor sitting decorations. I definitely recommend visiting this store."

"Awesome store with some really neat stuff for your home but just make sure nothing goes wrong because the personnel are incompetent and rude. One of the items I purchase was marked “Clearance 75% off. The next morning while reviewing my receipt I noticed that I was charged full price. I thought no big deal I will just call and have them credit back my card. Well the “manager” I spoke with told me that I would have to bring the picture back to the store so that they could verify what I was telling them and then they could make the adjustment. So I had to get in my car and drive 22 miles one way to the store spending several hours of my day to correct their mistake so you can imagine my dismay when I got to the store and encountered the employees’ flippant and downright rude behavior. When I asked to speak to the general manager to share my experience with her, she (Deon (sp?) refused to come up front and speak with me! All-in-all a nightmare experience for a consumer. It seems apparent where the other employees attitude comes from now, that is what poor leadership does, it’s contagious. The bottom line is that they don’t have anything that I can’t buy somewhere else - and that is precisely what I will do moving forward."

"You never know what you're going to find here, As such, the products can sometimes be hit or miss. Regardless, there are normally good deals to be found. The store is always clean and well kept. They seem to have a small staff, but they are always friendly and knowledgeable."

"We drove a fair distance to visit this At Home store, after visiting another At Home in the north east. We liked that store enough to search this location out. So we drove over 100 miles round trip just to visit this store. It was pretty much as expected. It was laid out basically the same as the first store we visited. But this location seemed nowhere near as organized. It was not by any means in disarray. But it wasn't all that well organized either. Anyway, for example, it felt like we had to dig through the piles in the picture section just to see what they were. Again, not every picture selection. But a lot of them seemed like, all different pictures in a stand up pile. It was like that in many store sections. But also is pretty minor. So most folks probably wouldn't even notice it, or think nothing of it. We might not have either if not for the nicer At Home that we visited first. So I am not holding it against them. The store seemed adequately clean. (other than some messy organization issues). They had buckets strategically placed (even having the floor marked with tape for at least one's placement) . So I wonder if they may have a roof that leaks, or a pipe, or something else, that they need catch cans for water. To be fair to At Home, we did just have a large amount of rain associated with a major storm. But I still find this store to be something that I can endure, since I am not a shopper. But I can accompany the wife here and not be overly board, because I can find things that at least get my attention. We did of course have a bunch of things that "just had to come home with us". And here's the real downside of this At Home. There was one register open, with a fairly long line (when we checked out). Maybe it was a bad day, but "THE" cashier, had pretty much zero personality. She just gave us unfriendly looks and said nothing. Well that was until she did utter words to offer us a credit card. Again maybe it was just a bad day. Maybe we somehow annoyed her. Maybe she didn't like our faces. I don't know. I might guess that maybe she's tired of being "THE" cashier, with a long line. Either way, it didn't leave a great impression of unnecessary waiting, only to get a (perceived) unfriendly attitude. Without a doubt, the first At Home in the north east seemed more inviting and organized. But this At Home would probably seemed much nicer, had we not experienced the other location first. But it wasn't drastically bad either. Will it be enticing enough for us to drive over 100 miles to shop here again? Maybe, maybe not. We'll see. But I can see us visiting again, probably more down the road."

"This store is impressively overwhelming. If you are looking for anything for your home, inside or outside, you must stop here. The amount of varied inventory is amazing. Watch for sales and out of season inventory reductions. It is absolutely amazing how a store of this size is so well organized and kept spotless. The return policy is very good. Helpful and very friendly staff. Clean and well stocked restrooms."