Candlewood Suites Ocala I-75, an IHG Hotel
3835 West Silver Springs Boulevard, Ocala, FL 34482
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About the Business
Candlewood Suites Ocala I-75, an IHG Hotel, is a modern and comfortable lodging option located at 3835 West Silver Springs Boulevard in Ocala, Florida. This hotel offers spacious and well-equipped suites, perfect for both short and long stays. Guests can enjoy amenities such as a fully equipped kitchen, free Wi-Fi, a fitness center, and a convenience store. The hotel's convenient location near the I-75 highway makes it easy to explore the attractions of Ocala and the surrounding area. Whether you are traveling for business or leisure, Candlewood Suites Ocala I-75 is a great choice for your stay in Florida.
Reviews
"Very unpleasant operation manager, Ortiz needs some Costumer service training and trained his staff to respect the no disturb signs and someone to humble him. # 1. Operation manager I am referring to is male. # 2. The front desk clerk witnessed one uncomfortable encounter with the operation manager. We did not made a big deal. I was asked for my opinion in this review and thats what I went through without mentioning other things."
"Fantastic! Great launching point for dealing with family issues. We are so grateful for everyone. The room was comfortable the service outstanding. Thank you!"
"Heater in our room wasn't working and the front desk moved us to another room. They wanted everything to be perfect for us. Highly recommend this hotel. Big spacious rooms."
"My room was very clean and so was the lobby. The room was spacious with a nice kitchenette and sitting area with a lounge chair and footrest. They had quiet closing room doors so you didn't hear them slamming am/pm. The swimming pool impressed me also. I never use public pools but this pool was so clean and attractive and inviting that I will bring a swimsuit next time. I stayed a four hotels during my trip and this was the best one. It would be a pleasure to visit again."
"We stayed here for 7 days. Pros are that the rooms are large and very comfortable beds. The suite has all the things you need for an extended stay, free laundry on site. However, no breakfast, coffee is not good, and the traffic noise was annoying. At check in, I asked specifically if the rooms facing 75 were going to be loud and the clerk stated we should be just fine. I was also charged the entire price of stay again when I was already pre paid through Expedia. They had no record of it and had to call down to desk 3 days later to check status once again and this time another front desk lady found the problem and addressed it. She was on top of it and gave us our credit back. Thank you to her! The previous girl did not follow through on addressing the issue. Some of the front desk staff could use some training on hospitality. The fire Alarm went off one evening as well and that situation was not handled correctly.Nice facility but staff could definitely use some more training. When visiting Ocala again I would not choose this establishment, unfortunate. The cleaning staff were friendly and very helpful to give us what we needed. Rooms were very clean and smelled nice. That was a plus."
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