Men's Wearhouse

"My fiancé and I went in with zero clue what to get him for our wedding day. Emily was AMAZING and took the best care helping us pick out his whole outfit. We were so impressed with her we’ll definitely go back!"

"My husband and I shopped for a gala that we are scheduled to attend and Cheryl assisted us in finding the perfect fit! Not only the perfect fit for my husband‘s tall and slim size, but also the perfect fit for our event. She gave us a lot of great suggestions, found some options that we had not thought of, and was so very, very patient with our two small boys that were not in the mood to be suit shopping. God bless you, Cheryl."

"Today brought back memories of true customer service when stores and more importantly their employees go out of their way to help you. I phoned this Men’s Wearhouse store to ask if they could assist me with an issue. Not only did a “real person” answer the phone quickly (a novel experience these days) but Maria was extremely professional on the phone and said yes come in we can help you today. So I drove the 18 miles to the store and Maria could not have been more friendly or helpful quickly resolving my issue with the promise to turn my alteration around in a week. Five star service! Thank you from a very appreciative customer."

"I think Men's Wearhouse is suffering from the retail worker shortage we hear about in the news regularly. We were there at 10:20 in the morning on a weekday this week. We haven't been to this store in a few years. When we walked in, I noticed that it was less tidy looking than I expected. Usually the displays are crisp and on point. Everything looked a little crowded and unkempt. I am only aware of two sales associates working at that time. Each of them were trying to help multiple customers at the same time. Both of them were pleasant, professional, and knowledgeable, but being pulled in too many directions. It made for long waits and pauses in trying to get information and select items. I think Men's Wearhouse would benefit greatly from hiring another worker or two to be on the floor."

"Buyer’s beware of defective clothing return policy. I bought a complete suit from MW for my son’s wedding. On the day of the wedding, I opened the new pair of socks I purchased with the suit to find the seam was torn. Since I had no time to replace, I had to wear them. When I returned from the wedding weekend, MW would not exchange, only give a 25% discount on a new pair. They sited their “loss prevention policy”. I recommend before walking out of the store with new clothing, you have the staff open every piece of clothing and inspect ever inch for holes. Luck for me, it was only a $15 pair of socks and not the jacket, pants, tie or shirt. Disappointed!"