The Home Depot

"The nicest Home Depot I have been in. Well stocked, neat, organized, and the service was friendly. Compliments to the staff and management"

"Staff is always friendly and helpful here. Lowes is closer but if I'm looking for better service we just drive further and go to home depot."

"Buyer Beware!!!!! We have been trying to find a company who can stop the rust from staining our sheets, clothing and sinks / toilets. At Home Depot I inquired and found out who they recommend, so we signed up for a meeting. The company Home Depot is using as one of their installation companies is, Florida Energy Water & Air and our sales person was Jorden. Jorden required both my wife and I to watch every part of the 2-hour presentation and pictures in his note book of dirty water. Jorden kept telling us all the way through the 2-hour presentation about how all of their equipment that they use and sell has a “LIFETIME” warranty. We finally came to the end of this presentation and he asked us if we wished to purchase their equipment. He started with $12,000 but if we purchased it today, at this meeting he could get the price down to $8,500. I asked to see the warranty and Jorden told me that it would be on the contract and when the inspection team comes, they would provide me with the warranty. So, we proceeded with the purchase contract, he tried to get us qualified for the Home Depot credit which is no payments for 24 months. That came back with only $1,000 not enough to pay the $8,500. Jorden said he could get us qualified through of their lenders at 5.5% interest. In the meantime, Jorden had filled out the contract so I started to read it, Jorden immediately indicated he had another appointment and didn’t have time for me to read the contract. Then this is where the problems started: 1) The contract indicates you have 3 days from the time of signing to cancel the contract 2) The contract indicates that if any of the items that Jorden told us is not written on the contract then they will not be honored. According to the contract, “No Verbal Communication will be Honored”!!! ->We were promised new piping and electrical wiring to our well (about $1,000) to a different location 3) Jordan suddenly has to leave after spending 2 hours about how GREAT and WONDERFUL this company is The Best statement Jorden made was: “You trust Home Depot, we are partnered with Home Depot so trust us!” BUT HOME DEPOT GIVES YOU 30 DAYS!!!! Additionally, according to the contract: 1) If power is not available at the site of equipment installation, then you will be charged for the installers to bring power to the area. 2) If plumbing is not available to the site of equipment installation, then you will be charged for bringing plumbing to the area. 3) NO WHERE on the contract or on any of the documents is the “Lifetime Warranty”. Jorden was kidding around at first and said we just kill you when it breaks… I think he was serious! 4) If financing is not available you will be required to pay for the equipment you signed for and all work! When I asked Jorden about all these points and where is the “Lifetime Warranty” located at? Jorden is becoming more and more agitated and indicating he has another appointment and why am I not signing the contract… is it because I am not serious about purchasing the equipment? He then told me that the “Lifetime Warranty” is located on line, so I asked where and he called his manager who told him the “Lifetime Warranty” is not on line. Now Jorden is upset, I still have not signed the contract. He then told me that the “Lifetime Warranty” is a “limited Lifetime Warranty”, and doesn’t cover the motors. So I am really curious about the “limited Lifetime Warranty”, Jorden indicates that it is out in his car, when he comes back he says to me that, “I have wasted his time and I have no intentions of purchasing his equipment and he is leaving! Surprisingly even after indicating we wanted it, he left… I guess he had no “lifetime warranty ” paper work. So I said in parting, its all smoke and mirrors! How could Home Depot who I trust associate with such a DISHONEST company? This was a HIGH PRESSURE SALES: 1 - only gets special offer now! Or you do not get the discount 2 - no time to read the contracts 3 - failure to sign"

"Had a great experience I was having trouble with a certain item and there was a very help cashier named Taylor. I appreciate you Taylor and I will always be coming back hear. I definitely recommend"

"Love this place for tools and all my needs for the job site. Would love it if this store sold ceiling grid and tiles but another location does so it is still good. Customer service is great and return policy is good."