lululemon

"i went in a few days ago to get a pair of shorts hemmed. the person i spoke was wonderful, did everything in a timely manner, and made sure i knew exactly how long it would take for me to get my things back. while he was filling out the tag for that, i asked him some questions about inventory and he was happy to help. another associate also led me right to the section i needed to be in, and i ended up buying a second pair of shorts. everyone was so kind and helpful, truly the best customer service i’ve seen in a while. i love this location!"

"So bring a return in after Christmas with receipt to make exchange. Clerk decides to issue gift card vs credit our credit and for some reason. I might add at the time we thought this could be an issue in the future. Received new item it doesn’t work and now tuff luck to you because it was purchased on a gift card. It was the store employee who did the exchange this way when we had receipt in hand. Store manager says nothing they can do and says it’s our fault we allowed employee to issue gift card. WOW just wow! Stay the heck away from this store! How do stores stay in business with customer service like this? Store put this return on gift card to scam us when it should have been credited back to our credit card in the first place! Be alert people! Store is SCAMMING CUSTOMERS!!"

"I was just in the store, it was crazy busy due to the holidays but Vince was the man, I was looking for another pair of ABC’s that I was wearing, he took one look at them and instantly knew what make and size I was looking for, he ran to the back looking for them but alas out of stock, instead he helped me order them online. He was extremely helpful and friendly during all the chaos. Thanks Vince."

"Was in the store today with my special needs son. Brooke was amazing and so helpful. As I read some of the other reviews for this store it just reminds me we live in an age where everyone thinks there so important. This place gives great customer service. A lot of you that are consumers are use to having your whole world handed to you. I challenge anyone to do what these employees do and deal with the arrogance and pompous disposition of most people that come into this store. Online is handled by someone else. You can’t give a credit to a card with out it being present. Be kind people"

"I’ve been shopping at LuLu’s since it opened in the original location in Sarasota off Ringling Blvd and Pineapple in the historic Fords US Garage Building. At the time I thought who is going to pay $100 for yoga pants?! LOL Everyone apparently! I am usually buying for my kids but I stopped in the store looking for a jacket for myself and was just about to walk out when Aunna Twigg asked if she could help me. So I told her what I was looking for and ended up buying 5 pieces and came back 3 days later and bought my husband’s new favorite pants. She is really fantastic and knows the product well."