CVS Pharmacy

"This place is a joke I have a bad bladder infection had to wait a day to get my antibiotics then when my husband is able to get them they didn’t fill it right I can’t take pills so I had to get liquid it says to take 10 ml every 6 hours for 5 days how am I suppose to do that whe there is only enough in there to fill 10 ml one time. Now I’m trying to call them and have been on hold for almost 10 min."

"I've been coming here for years and never had many problems or negative experiences. For the past 6 months things have been very different with the pharmacy staff's attitude shrugging off incidents that they are continuously at fault for. Just very dismissive and uncaring. It's really sad to watch employees ruining the business by not caring about customer relations and good organization practices."

"I have called numerous times to check on medication for my mother they don't answer I would like to think they only do this when they are busy but this happen all the time as I'm writing this review I called and no one has picked up to even ask how can we help just listening to music and CVS has 14 vaccinations to help…. I have not spoke too anyone just waiting for more than still 20 minutes All I want to know is if the hospital has called in a blood thinner for her after release from hospital for stroke Please management do something about service still waiting no one is picking up"

"Call the automated system for a refill on 1/27/2023 system advise prescription would be ready by 3 that same day. Drove by the same day around 6 to pick up. I was told the prescription wasn't ready to come back later. Went back in the morning of 2/2/2023 to pick up the prescription. Was told by VERY RUDE PHARMASIST at 530 AM that the prescription hasn't been authorized. I asked him why I wasn't informed about this the first time I came to pick up the prescription. To which he proceeded to rant about how they are so short staff that nothing can get done, and that was also the reason the drive true is closed most of the time. I'm a customer. I have nothing to do with your staff is not my problem in any way or form. I don't work for CVS changing all my prescriptions to another company with better customer service."

"I was referred to this location from my local CVS to place a personalized card order. I placed the order and unlike the other two locations I’ve attempted to do this at, I got the email that my order was ready. Yay! I went to the store and my cards were already placed in the envelope ready for me to pick up until the gentleman said that they came out very smudgy and he even attempted to do it multiple times to try to get it perfect but it just didn’t happen. They believe their machine was messed up. He was very nice and respectful, but it was overall upsetting because they should have given me a call to let me know the result of my cards before driving 30 minutes to Seffner. He did explain to me how busy they were which I completely understand, but what gets to me is that my order was already placed in the envelope and put in the area where the pick up orders are placed. They should have given me a courtesy call as they were placing my cards in the pick up envelope to let me know how they were to give me a warning. Again, the gentleman that spoke with me was very respectful I just wish this would’ve been handled differently. CVS should discontinue this feature on the website so they won’t waste peoples time."