Pet Supermarket

"I’m new to the area and I used to work at pet supermarket so i normally feel comfortable going inside. However my two out of three experiences in this store have been a disappointment. My first encounter was with a shift manager (alexander) who was having issues giving me the 25% managers discount on my cat food. I could see him getting frustrated and instead of admitting he could not figure it out or get help from anyone, he gave me my $5 rewards on my account instead and said it was done. He did not add the discount. Thankfully I came back the next day and a girl who worked there corrected what he did. I wish i remembered her name because she made my experience a breeze. Fast forward to yesterday I wanted to give the store another chance and as soon as i walk in there’s two customers waiting at the register and nobody is there. They kept yelling “register” to get someone to come up and eventually a guy did. We get behind the customers at the register to check out and the guy moves from one register to the other without saying a word to us. So we’re standing there awkwardly and walk over to the other side and wait, he takes awhile with these customers and that’s not a big deal but atleast acknowledge us. After fives minutes of waiting he calls another girl to come check us out again not saying a word or even looking at us. I wish i could remember the names of the two girls that have helped me out because they were efficient and acknowledged my existence and even tried to help me find cat food. They’re the only reason why this review is getting an additional star or else it would be a one star review. In my experience I’ve always been happy coming to pet supermarket because i’ve always felt welcomed. After this last experience I won’t be returning to this store."

"This is my absolute favorite pet store! I recently purchased a 55 gallon fish tank kit from here and yesterday I finally started to fill it. This location has probably the biggest variety of cichlids i have ever seen in a pet supermarket. I only got 3 peacocks for now, but im super excited to fill the rest of my tank here. The store manager, Jared, was super helpful in explaining the setup process and what fish to choose. If u need anything fish this location is the place!"

"Store was very clean and smelled better than your avergage pet store. They had adorable animals and a wide variety of fish and reptiles! Staff was very friendly and let my kids hold the ferrets, I will be coming back here regularly!"

"I bought the cutest dog treats from this pet supermarket. Spent less than $5 and I had one seriously happy pooch. They didn't have any kitties of snake kitties (ferrets) available, so that was a bummer, but I always love stopping in when I'm nearby"