Hotel For Dogs & Cats

"tl;dr Good intentions, awful execution, high price. It seems like the people running it have control issues. Go to Escambia Animal Shelter instead! I came here to adopt a cat since I wanted my other one to have a friend. When I went in I had a good first impression; rather than animals being crammed into many cages, they had big cages in rooms they could roam in. It felt intentional and as if they did care a bit. There was this one cat I fell in love with and filled out an application for. While the application was "under review" I visited the cat every day for about 30-60 minutes per day, which was about a week. I then got a call back one day, and seeing the caller I got excited, because it meant I got the cat! I had no reason to believe I would get denied because I'm not a smoker, I do my research, and put in a lot of love and effort. I then was told I got denied. Apparently (and they did not disclose this to me prior to calling), a family that walked in had kids and they told me that because the cat "does well with kids" they would give the cat to them instead. This actually broke my heart because I really did bond with the cat and spent a lot of time with him. I told them okay, hung up, and cried for a couple of hours. It really hurt. But then it took a twist. I got a call the next day, where they said "I was so nice on the phone" and that "they reconsidered", and asked if I wanted to adopt the cat still. Of course I said yes! But one of two things happened, they either were testing me (which is not cool), or they changed up on the family and broke their hearts instead (also not cool). It overall felt really weird and came off as if they cared more about the person rather than the animal. The adoption fee was $100, which is an insanely steep price. Regardless, I paid it, and now I have a sweet buddy. It's a shame the process to get him was so awful. I'm not hateful but I am frustrated and disappointed. I won't be coming back here. Pros: - Humane, no kill shelter - Easy to visit animals at any time - Open on weekends - Good intentions Cons: - They don't disclose other people can apply for the same animal - They are more likely to give an animal to a person they like, not a person who is fit - Adoption fee is steep - Review process takes ages compared to Escambia County Shelter - They might "test" you, which is awful for mental health - Ran by people with control problems with lots of weird practices - Poor communication"

"I tried to adopt a dog and picked up an application late Monday after work. They showed me the dog and gave me the application to bring back the next day. I could not come by the next day due to work so I left a message Tuesday afternoon since they closed early. I called today as they are closed Wednesday. They told me that he was adopted already. So I asked why when I left you a message on Tuesday. She told me that she didn’t read my message until today. I have given so much in donations to this organization and made my employer aware to get involved which they have been generous as well. As of today they will not get any support from me. Horrible communication and no sympathy."

"My wife and I were looking to rescue a dog from here and told him we had two pit bulls (who have always gotten along great with our smaller dog for many years that passed away last year due to health reasons). Then we filled out an application for one of the dogs there. We were then told that they were concerned that the dog wouldn’t get along with big dogs, after we filled out the application. This was pretty much the same answer for all of other dogs they had for adoption there also. Worked out for the best though. We were able to adopt a dog (20 pounds) from another rescue and she’s already best buds with our other big babies."

"Our old girl went over the rainbow bridge, and Hachi showed up on my feed. Asked if he was available, and he was. Went, with our younger dog, for a meet and greet. And he vame home with us! Now named Wookie!! 2nd time adopting from Hotel for Cats and Dogs. Appreciate all they do!"

"We adopted the love of our lives here. Wish we could give all of these babies a forever home, Hope if you have room in your home and heart for a new family member, you will check out the hotel for cats and dogs. If you can't adopt, consider donating. We did both."