PetSmart

"Comprehensive collection of pet supplies! Food, treats, toys, etc. Even grooming and vet care at most locations! Our “go to” spot for all we need for our dogs."

"I called their grooming department to ask if I could get my dogs nails clipped and filed down . They said sure no problem you can just walk in no appointment needed. Now I was a good 20min drive away. Both my dogs have valid tags and are up to date on their shots. When I got to the PetSmart I went to the grooming department said I called this morning and asked about my dog getting their nails clip they said I could come walk in. They said Oh yes babe began to take my information and then ask me if I brought my dog shot record or what vet they use if they could call them. Unfortunately the vet we used for my dog to was not opened at the time so there was no way to call them because they then informed me that if I didn't have my shot record they could not cut my dog's nails unless they call the vet and asked if they had their shots up to date or if I brought the shot record No one told me this before I drove all the way down there I said my dog's tags are up to date in the state of Florida you have to have valid vaccines on your animal to get tags they said that still was not enough and would not see me after a 20 minute drive That's okay I found a local small family-owned business that said all my dogs needed were valid tags and they ended up being $5 cheaper then PetSmart I believe PetSmart is nothing but a money-making not caring about the pets place that does not have very good customer service experience I will never be back because not only did they not tell me this and waste my day they were rude about it when I complained so I would never go to this PetSmart again or any PetSmart probably"

"GROOMING: I am extremely happy with the way my little Nala came out of that salon. I’ve always be worried about the accidents that can happen in any grooming salon. I know larger companies tend to have accidents more known, but it is always in the back of my mind when looking for a groomer. Cricket was great. She listened to me telling her that I hate the perfumes. I also stated I did not want any long hair other than Nalas tail since she loves getting dirty outside. She came out with a perfect hair cut for our life style! I’ve had trouble getting some groomers from other places to cut her ears as short as I like them to be. Cricket picked up what I was putting down and she delivered! Will bring her back next time Nala is in need of a hair cut!"

"There were no issues in store, tried to place an order online for pickup, but some glitches would not let me. Purchased a toy that was poor quality, did not make it an hour before it was destroyed. Have other toys of similar material that survive months of husky abuse. Hopefully, next time, they will have in stock this stick he loves to play with at the park."

"Took our puppy for her first grooming. They did great with her and I love that you can watch without the dogs seeing you. They did a great job. Now that she's bigger, we got her big girl cut. Again they did a great job."