Starbucks

"went through the drive-thru tonight and daniella had the best customer service right from the start! she was accommodating and sweet! as i was waiting for my four crazy drinks, she made conversation and it felt like we’ve been friends forever(first time meeting her)! this girl is the definition of such perfect customer service and customer interaction! my mom gets a crazy drink and the amount of love they put into her drink made her very excited when i got home! tonights crew was absolutely amazing! thank you guys so much!"

"Lanie is the reason I visit for my coffee. She is always upbeat and welcoming. She greets me every morning when I visit and refers to me by name. The team seem to work well together."

"This is the best Starbucks in the area. The store is always slammed but the staff is calm, efficient, and friendly. My coffee gets to me fast and it's hot. Just the way I like it. Great job, y'all. You each deserve a raise!"

"Well… I did a mobile order, since my app crash couple times doing the order it did went thru correctly and missed a coffee. I go inside pick my order and I realized about missing one coffee. I go to the counter but a couple was going thru the counter so I let them order first. The cashier that it looks like she’s the manager, started talking about sports. I was impressed of how much pep talk she does while the line continues to grow. When they finished I proceed to the counter and this guy cut me knowing I was first, I did not like his attitude but I explained her about the missing coffee due to the app crashing and if I can order it. She asked me my order, I told her and started apologizing to the guy who try to cut me in the line??? Then she proceeded to tell me that she would take my order but I have to do the line again cause she needs the line to “flow”… Really? She said if that’s ok if not, she then show me the exit. I was static, completely freeze by her words… the guy laughed and she smiled. Hey Heather, not because I have a uniform a little torn means I’m not a person that deserves respect. I respectfully exited the store but believe me you will not see my face there, either my workplace it’s going to buy from there and honestly, to the franchisee owner you just lost not one customer but a couple. Hopefully you guys will improve and don’t lost more customers…"

"I travel a lot, and business brings me to Clermont every Tuesday and Thursday. This has been the best Starbucks I've been to! The employees and management are great!! My drink is made perfectly and if for some reason it's not, they have no problem in fixing it. The atmosphere makes me feel comfortable and welcomed! This place is definitely my go to when I'm in town!!"