Kidz Care Pediatrics

"Quite frankly disgusted with the lack of professionalism with some of the staff here. We started at birth with my daughter, and everything has been okay for the first year and a half or so. It's been getting worse lately, and the last straw was how they handled my daughters most recent issue. Tried to get an appointment set up starting Tuesday for a UTI, for which she showed strong signs of, and had to wait until Thursday as they repeatedly messed up appointments we had scheduled. When we pushed for some kind of antibiotic, they tried prescribing something TWICE that we'd made clear my wife's family has a strong history of severe allergic reaction to. After a few more days, they finally got back to us and said the test confirmed she had a UTI, and that what we had been prescribed would not help. WHY WAS SHE PRESCRIBED IT THEN? This office used to be great, and there are still some fantastic individuals there, but the ones actually in charge of appointments and prescribing medicine clearly either do not know what they are doing, or do not care."

"It is very upsetting that I have to change my child's doctor who she's been with since birth, but never in a million years would I think this office would drop the ball as many times as they have for my daughter in the past few months. Between the new staff they hired not being able to complete simple task like scheduling appointments correctly, to the lack of care on her medical records. My daughter who is only 2 years old had to suffer with a UTI for well over 2 weeks and I had to fight tooth and nail to even get medication prescribed to her for a POSTIVE result that only came in DAYS AFTER the initial testing was done. Should I also mention that this testing was pushed back because of a scheduling mess up from reception so it took from Thursday to TUESDAY to have them call me and say she was positive. This was only one of the many back and forth I have had with this office. There are some staff there that I still know and love like Jasmine in reception, but unfortunately the overall office is at a terrible lack of communication and care for a child's needs. Sad to give one star, hoping the office can pull it together for their current patients."

"Love the Drs and nurses at the spring Hill office. They are so kind and attentive. They take what I am saying seriously and do everything they can to help us."

"Called to get appointment for new patient. Was told to go by before appointment to get paperwork, which I found a bit odd, but no issue. Today I went to the office. Saw receptionist in a little desk to the side of main desk, after waiting for a bit, I went to the side just to let her know that I was there politely, she said she’d be with me in a minute. As I kept waiting she finishes her phone call, I kept waiting, I see her looking to the side to which seemed to be to see if I was still there. She proceeded to fumble around with computer and phone, making no calls. 10 minutes of waiting, I go up to her again just to tell her that I was there to pick up the papers and she just told me the same thing again. A completely empty office, no calls, no excuse to not be able to fully turn around and ask me how she could help (or do her job). If that’s the way things at that office, I would much rather taking my kids to another office. Rude!"

"I take my kids to the Spring Hill location, I always feel so welcome all the staff are so polite and friendly respectful, I see Dr Ramos and she is so attentive to the need’s of my kids health I have sent my sister and a friend to pick this location for their kids! Thanks so much to all the personnel from the Spring Hill Location for your hard work and kindness! Also i have gone to the other two locations Hudson and New Port Richey and they have be amazing as well!"