Sam Ash Music Stores

"Really appreciated the help from Calvin in the East Orlando Store. Went in as a newbie to assist a friend of mine from North Carolina on a gig she was having with just a need for a speaker. Grew into Speaker, cables, microphone stand, microphone holder, etc..etc.. Calvin really set me up with the two speakers and a bag that contained all the necessary gear. Gig went great and performer remarked the speaker sounded really good in the space. Thanks again to Calvin and all the crew at Sam Ashe Colonial Drive Location."

"I visited Sam Ash in search of a new drum throne and was greeted by Calvin, who provided excellent customer service, although he normally works in a different department. He even offered to help me pick out a suitable one, to include helping me put together a throne out the box, until the individual that normally runs the drum department arrived. Carlos, then took the baton and continued providing the same excellence in customer service. I've visited this store before multiple times in the past and I have to say these two gentlemen made my experience there convenient and memorable. Thanks for your awesome support!"

"The folks at Sam Ash on Colonial in Orlando are The Best! I love so many things about this store from how perfectly lighted it is to the spacious and organized layout. The staff are always super friendly and very helpful, yet I never feel pressure or a sales'y vibe. They seem to have a keen awareness for when it's the right time to check in and offer assistance. When I do have a questions they have unfailingly shown up with knowledgable and relevant information. It's an easy choice to make my in-person music purchases at Sam Ash."

"Today I had my best costumer service experience at this Sam Ash store first the Audio guy Mike he answer me all my questions and help me with no rush and in a professional way then when I was about to get my items using progressive leasing the progressive leasing company did a huge mistake charging my account when the lease was not even created at the store there’s when the store manager Andrew came to the rescue and help me in all my questions and called the progressive company and fix all the problem and was a huge one but thanks to Andrew and Mike I was able to get my merchandise form the store the problem with progressive solved and I’m a happy costumer of Sam Ash thanks to the AMAZING costumer service of this two great employees! Thanks guys!"

"Great customer service. It was December 31st 2023 at 6:00pm!!!. My mom last minute decided to buy a microphone. The guy was very patient explaining the options, cables and adapters, he even need to go to the warehouse several times just to make sure all plugs worked correctly. Thank you for going beyond your role to make sure we had a wonderful New Year’s Eve. I’m not sure about the guy name I believe was Ryan (long hair, toll and also a guitarist). I appreciate it."