Popeyes Louisiana Kitchen 613 North 14th Street, Leesburg, FL 34748

"The staff was amazing today (2/14/24) but the food was horrible. By far Leesburg fell off. I used to enjoy this place. I have no idea why the food was so terrible. But the staff was amazing and the service was by far amazing!"

"I went in on a Saturday during lunch (about 1:00 or so), and it was pretty busy, which typically doesn’t bother me, I’m fine waiting. However, the way the business was handled, was awful to say the least. The lady at the counter was very sweet and was doing her best to get orders put in and out as quickly as she could…until she wasn’t. After a little bit of taking orders, she just stopped all together to catch up on mobile orders (when there were five people in line in the lobby waiting to have their order taken including myself). So while the people who were waiting in line in person had to wait 15+ minutes to place an order, the workers were basically ignoring everyone in the lobby unless their order was already placed. If your order wasn’t placed, might as well have not existed. Before leaving the counter, she gave out cups to the people in line who wanted drinks with their food, but didn’t charge. So when my partner and I finally decided to leave to go elsewhere, I regrettably didn’t pay for the drink because there was no one at the counter paying attention enough to even charge me! It’s a shame because I do enjoy eating at Popeyes, but I doubt I’ll be coming to this location again."

"Like most places.... no care for costumer service and the quality was horrible."

"I order a lot from here, I mean ALOT. Every single time I do a mobile order, it’s never ready. They literally keep telling me “I didn’t see it” every single time I come here. The point of a mobile order is for it to be ready when I get there. I ordered 30 minutes in advance then waited 15 minutes at the store while they took care of everyone but me. 40+ minutes for an order is crazy. It’s a good business, but it’s poor work ethics that drive a good business into the ground. Please get it together. Could’ve even offer me a drink for waiting 40+ minutes."

"The macaroni and cheese were so good! Better than Chick-fil-A macaroni and cheese, I almost didn't save any for a picture. Chicken, biscuits, and fries were hot and fresh. Had to wait a couple minutes but so worth it! Ms. Queen and all the staff were amazing."