Pizza Hut

"Last week, was the first time I had tried Pizza Hut in about 20 years and was pleasantly surprised at how good it was. had decided to put pizza hut in the rotation of pizza places that I would order from. As for today, I had taken my mom to a dr appt, on the way home, she wanted food. Specifically, she wanted eggrolls from Chopsticks. OK. I pulled in, and went and get her eggrolls. While I was waiting, decided on Pizza Hut for myself. Placed an order on the app, waited 15 mins, the app said my order was ready. Walked up to the door, door is locked, lights are off, no signs of anyone being there. Checked posted operating times. Yeah, looks like they SHOULD be open. but yet, nobody there. Called the store. no answer. automated system connects me to someone, who tries to call the store, still no answer. Says that he will have regional manager call me. So here I am, after an hour and a half waiting, no pizza."

"The employee didn't wash their hands after taking my money and put their bare hands on the food. I requested to get a refund because of this reason, and will not be doing any business with pizza hut anymore. The employee act like this wasn't a big deal with their dirty hands. This was at the Lynn Haven, FL location"

"Placed an order online. They forgot the cheese sticks which was not a big deal. On the order I said do NOT ring doorbell or knock because I have a baby sleeping. I have a HUGE sign in front of my door as well saying that. The first driver did not ring the door bell which I was greatful for but when they came to deliver the missing item they knocked on my door causing my baby to wake up and I had to spend the next 3 hours trying to put her back down because someone could not read."

"I'd give it a zero but it is not an option. Pizza Hut doesn't train their new hires worth a flip. I was on the phone for over 20 minutes with them and every time she couldn't figure out something, she just hung up. Little Caesar's built me a new one from scratch in less than 5 minutes. No more Pizza Hut for me!"

"It’s not just this Pizza Hut but the cheese bread is burnt. The point of cheese bread is to have cheese on the bread not burnt cheese. For me it would be nice if there was an option to ask to lightly cook the bread. Also, this time they put the seasoning on the bread but a lot of pizza huts don’t and the seasoning is what really takes it to the next level. Also, not enough cheese on here to cover the bread as usual. Otherwise I love Pizza Hut. Just wish you could get the cheese bread right."