Waffle House

"You blew it on Valentine’s Day, Waffle House. We made reservations and specifically asked for the wheelchair access at the front bar. After being told we were the second party to make reservations, we were assured the space would be reserved. Repeatedly. As we were getting out of the car, I watched a waitress seat people in Said reserved spot. Where was I “parked” in my wheelchair? Up against the filthy refrigerator in the back corner. What’s worse there was long black hair on the counter in front of my placemat. There was tape hanging off the refrigerator along with dust, grime and stains. That’s what I looked at during my entire meal. Everytime the refrigerator door was opened by the wait staff, the plastic menus would fall over. No one picked them up, no one apologized. Not one person can say they didn’t know I was unhappy. It wasn’t until I had a chat with the district mgr at the end of our meal that I had an opportunity to voice my disappointment. And, that was after I asked him to clean up the hair in front of my placemat. Yes, I get it’s Waffle House, and we love to go there. However, put yourself in my chair for just a moment. After 25 years of being my own advocate in public, I can’t just stay quiet. We made the effort, but we weren’t met in the middle. Therefore, I felt no motivation to make the situation go away for them. Stop staring at me, and do better. That’s what they all did until I made eye contact. They stared. Were you feeling pity or were you praying I wouldn’t complain? My money is just as good and I deserve the same respect as any other customer regardless of how busy you are. We’re Sunday regulars at the Bauer Rd. location. I do feel confident that if Derrick or the two servers we usually see had been there, this would have never happened. If only I had taken photos. You would have been disgusted, too."

"this is the waffle house to go to. Michael was the cook. Our eggs and bacon were done perfectly the hash browns done to our request, and the waffles were great. Thank you Michael for the yummy breakfast! Thank you Haley for the great service. We’ll be back!"

"Live local! Husband and I go here a couple of times a month! We are breakfast foodies and they are always clean, prompt, and kind! :) 10/10 recommend!"

"Yum! I'm sort of embarrassed to admit it, but I've never been a big Waffle House customer. Don't know why; just not on my radar. But on a recent visit to a Florida, we stopped here one morning, and had a terrific breakfast. Clean place, fabulous service, fresh and very tasty food. I guess I need to put WH on my radar."