Arhaus

"I worked with Roger on a very specific piece I needed timely to help during recovery from a surgery. He was amazing in helping it get to me as quickly as possibly. The chair is wonderful and we are extremely pleased with the product and customer service. Would recommend both."

"Shopped here before. Quality products, one of a kind, competitively priced and great Service. Palm Desert is richer because of the store opening here!"

"Our furniture from Arhaus was delivered today and the whole experience has been nothing short of wonderful. We visited the Avalon store 3 weeks ago. Though we only intended to browse as we were undecided on the layout we wanted, Karen was extremely helpful in showing us all the options for sizes and depth of seating. She even had me sketch out the odd shaped layout of our living space to help us decide on size of pieces that'd fit. We found a glider that we liked but the couch I'd seen online was not available in store for us to look at and she could not find it online either. However, since we were still making up our minds at that point, we did not place our order with her. We later placed our order online for 4 living room pieces - 2 leather couches that I saw online and 2 leather gliders that she helped us choose. A couple days later a customer service representative called to confirm the order and provide a rough delivery timeline. Setting up a delivery date and time window was also quite easy though doing it over phone, text msg AND email was overkill. Wish they'd asked me which method to use. The delivery guys were quick, efficient and careful (except that the automated delivery reminder phone call came too early at 6:15 am for a 7:40 am delivery). The new furniture is absolutely gorgeous and of excellent quality. We wish we'd started our search here rather than the other furniture stores in Alpharetta where though the sales people were helpful, the pricing was either ridiculous, order timelines were too long or the quality was suspect."

"STAY AWAY. They don't call if you ask, they're rude as hell when they finally do, and they don't seem to care about anything really. We had to fight them to make a purchase, and they still almost screwed that up. Overall terrible experience that made me write my first ever review! Hurray! I genuinely hope they fire everybody there or they go out of business (at least at this location)."

"It’s been more than 2 weeks that I have sent my contact information to the email address posted as a response on my initial review But no one has reached out to me . Even their responses to your reviews are fake and deceiving.. Horrible Customer service. This nightsatand started having discoloration issue within 1 year of delivery. We have 2 of them but only 1 has this issue, contacted customer service and store and no result apparently finish is not covered under warranty. The Funny thing is they say if it breaks it’s covered but discoloration of finish is not covered . Meaning if you intentionally drop or brake the piece they will cover it but not this issue . The store manager Steven was the worst , not willing to listen or capable of providing a solution hung up the phone . Despite as it was advertised high end high quality American made did not even last 1 full year. This bedroom set cost us $10k, very disappointed and I would advise not to buy anything from them ."