Piedmont Heart of Austell

"Dr Desai, is a wonderful person & has been helpful in finding medications that work for me. He took my case when my Cardiologistt retired 8 years ago."

"They tried to tell me (a disabled person) that their services *are* in fact accessible when I told them that services were not accessible to me. This is illegal. I am a bedbound patient and needed them to order and review an echo through an in-network mobile imaging company. They refused illegally in violation with the ADA. Poor business management, illegal practices, and non-empathetic providers who are unsupportive of human rights. How a practice treats disabled patients tells a lot about them. Avoid this place."

"I’d like to give Dr Desai 5 stars but the staff rated 3 stars. Firstly, voicemail, text and MyChart instructions say be at the 7am appointment by 6:45. We arrive at 6:35. No lights are on and the door is not opened. At 6:50 stills no lights on so we ring the bell. A lady answers to say no one is in the office. At 6:59 we see a car come racing into the parking lot and park at a side entrance. Shorty after that we see lights come on and the doors open. Tony greets us takes my husband back and put in a port but can’t start test until office staff arrives to check us in. Now 7:30 a lady comes in. I tell her my husband is on pause until we check in. Now I find that they are unsure if insurance has approved the procedure. Explained I received an estimate the day before and no co pay was required. No big deal I’ll pay a co pay. So first they have to call insurance again??? Shouldn’t this have been done before we arrived. So now at 8 am they begin the test. No apologies for delays. No apologies for late arrivals. I believe my time is important. We’re here on time, rearranged our work schedules to be here as requested only to wait 80 minutes to be seen. And it is the first appointment of the day? I believe clients deserve better more timely process."

"Dr. Desai is by far the best doctor I have ever had. He has the best bed side manner. That doesn't mean he won't tell you what you need to hear. He just has a way of communicating that seems to get through, yet not be offensive. He is great at explaining what is going on and he listens to you. My wife loves him too. I always feel like I am in very capable and knowledgeable hands. I can not tell you how awesome he is to a point that you would really know how much I like this Heart doctor. If you are looking for a heart doctor, by all means come to the Piedmont Heart Institute and find a great place to be taken care of properly and be confident you are in the best possible hands for your needs. Thanks Dr. Desai for your great care!"