Piedmont Newnan

"First off,the drill Sargent at the front desk of e.r demanding my sick wife that has a ruptured gall bladder that's puking foam and can't breathe to wear a mask,she can lose her damn attitude. Second,after 30 min my wife finally gets a room and within an hour the staff is literally kicking her out of the room and leaving her in the middle of the hallway in excruciating pain,while this sorry excuse of a hospital goes into lockdown to wheel a dead victim into what used to be her room. While she's doped up on morphine still in pain,the nurses and local sheriffs are discussing the multiple gunshots it took to bring the victim down and laughing, typical ccso.why couldn't he have been put in the hall? Although there are a couple good nurses on a few floors,from what we have experienced,the emergency room and e.r. staff are a complete joke.dont even bother to comment piedmont,I,nor my wife,want your damn apologies,from now on we will go to Fayetteville or tanner. You people are a joke"

"Worst ER ever. I had about a 8-9 level pain arrived about 1am on the February 3 2024. The old lady signing you in had absolutely no bedside manner just rude. For our paperwork and then sat in pain for almost 2 hours... not very busy either... The orderly finally called my name and took me to the back I could hardly keep up because of the pain. Didn't even acknowledge me just ran towards the ER exam room. Got there and the nurse was really nice..positive there... but I proceded to sit there with no care for another hour. I finally just left. I was there for almost 3 hours and no one did anything not even blood pressure. What a joke went back home to my bed and laid there in pain.... Nice service good thing I wasn't actually dieing rigamortus would of been setting in before these clowns would of done anything"

"ICU was wonderful. Floor 7 not so great, lack of staff caused delay in medications. Lack of communication is the biggest downfall at this facility. Signs were not posted on the door that pt needed help eating and walking. A spilled drink was left for pt to lay in it until I arrived and cleaned her up. I should have called the 1 800 number and had outside sources come in and see for theirself. These individuals took an oath for their job. If they cannot uphold the oath, possibly they need to find a new career. Every patient regardless of circumstances deserves to be treated per the oath and in good faith towards humanity. When you are limited to medical access in communities, that does not justify the ill treatment or lack of, towards patients. The mission statement is posted throughout the hospital, some should reread it."

"My life was risked from substandard care while hospitalized. I was admitted for for 5 days with aspiration pneumonitis. I did not get many medications critical to my health & well-being. Only medications prescribed by Piedmont's doctors were correct. Other medications had incorrect dosages & administration instructions. Ones I NEED to take every day, were listed as optional. Other medications, I never got. The pharmacy made substitutions, even after I brought my own medicine. They kept two costly medications I take that they don't stock. Everything else went home. The substitutions gave me very elevated blood pressure. After forty-eight hours, I had severe insomnia (No sleep for 66 out of 72 hours.), & had intermittent cognitive impairments. I had severe muscle spasms and myoclonic seizures. The nurses watched but didn't help. They decided that my rapid and labored breathing rate upon standing & walking was "anxiety". I was left alone most of the time, even though There was a big sign on door that said "Fall Risk". The hospital did not address my inability to sleep. They stopped coming to my room. They were dismissive, & ignored my pleas for pain relief. They denied me an ice-pack for my migraine, or a heating pad for my back. Errors on one critical medication went over 48 hours. Errors on the other critical medication were never fixed. I did without. I suffered so much. It was torture. My son brought all my medications in their prescription bottle. The charge updated the computer on Friday night. I was admitted on Tuesday. Even with the corrected information, I never got my second medication. So, my insomnia & intermittent cognitive impairment continued. I was underfed. My hospital meals were between 900 and 1100 calories per day. Some items were inedible, such as melted ice cream. I lost nine pounds by the end of my 5 day stay. I had untreated hyponatremia. My sodium & other electrolytes were far below average on lab tests. Nothing was done. My son brought salt packets to add to my food. He brought fast food & protein bars. I still lost weight. I had no I.V. for fluids. I asked for a patient advocate. None came. I tried to talk to the doctors. They didn't come by. I was isolated in my room. The floor in my room was FILTHY (See Pics). I used a rolling chair, porta potty a basin of soapy water & my feet to clean it. I could not stand up. It took hours, because I to rest every few minutes. At discharge, I protested, because I was still having intermittent cognitive impairments. Since my son is autistic, with bipolar disorder and PTSD, this meant there would be no competent adult in the home during my periods of cognitive impairment. They sent me home with severe sleep deprivation & ongoing side effects from stopping my medications cold turkey. I was improperly discharged. The hospital did not meet its standards of care in my case. I resorted to taking pictures to check in on myself. I ended up writing lists of what I still needed with the dry erase marker on the board that lists the patient's care team. I was sent home with that list not completed and my concerns unaddressed. The most disheartening thing was the simple lack of faith, belief or trust in what I was telling them. At 56 years old with multiple significant medical conditions, I know my body very well. I think I could have died if I stayed. This hospital is not competent in dealing with patients who are having memory problems and confusion. They wanted me to ask for some of my medications when I could not recall what had already been given to me that day, or what medications I needed to ask for. I went back to the ER Saturday night to get the breathing treatment I did not get that morning. I was refused. Despite an abnormal blood gas test, which showed low oxygen saturation, I went home with nothing done. They did another lung X-ray, but my pneumonitis was not detected on multiple X-rays (6). It was detected by a CT scan. The hospital made me sicker. I have lost all trust there."

"Had a wonderful experience with the birth of our child. The nurses and doctors were attentive and made excellent decisions. (Notably Dr. Guster, Nurses: Melinda, Kim and Susan among many wonderful others). The delivery and recovery rooms were clean, comfortable and spacious. I would definitely recommend this hospital. Everything and everyone was wonderful. Praise God!"