Hooters

"I just left the Roswell, GA location due to dissatisfaction with a staff member. Upon arrival, the hostess hopped up from socializing with her male friends (like we didn’t see it) knowing we literally saw them through the window as we were walking to the door, acting like we interrupted something that was “way more” important than her job. She said they didn’t have any cooks and would open around 5:00 (they were suppose to open at 4:00) for Christmas Dinner. I looked at the time and told her it was 4:56 which was only 4-minutes. She replied with infliction, “There’s no cooks!” So I asked what we were suppose to do since it was only 4-minutes. Her exact response was, “You can either wait or go somewhere else.” while rolling her eyes and shrugging her shoulders with an attitude. This exact action is what triggered my irritation; I was being nice, while she caught an attitude. After that, she walked off and said a cook came in. Then she told us to take a seat “wherever” and rushed back to her male friends. As a customer, that interaction was extremely unprofessional and uncalled for. However, I did express my frustration to my family (who was with me) verbally at the time she walked off. My relatives chose a booth not too far from the hostess and her friends. Once we sat down, she yelled over to her co-worker, “Brooke, you have a table.” with an attitude. While we waited, I overheard the hostess say, “Maybe we shouldn’t be so entitled.” Which was most likely in response to what I said when she walked off and her male friends heard me. In the end, we all felt extremely uncomfortable and decided to leave. Expecting basic customer service does not make one “entitled”, it’s what should be given by those who chose to work in customer-facing industries. It also isn’t a good look for the HOA, Hooter’s, & Hoots brand. Physical Description: Light-skinned black female with long small/medium brown pixie braids and big eyes. Check the front-door camera between 4:53-5:00 to see for yourself."

"Worst hooters ever. It took so long to get my food, my clothes were going out of style!"

"So I came in there tonight on 12/5/23 at 8:25pm. I was not once welcomed by any girl they were too busy chit-chatting with each other I asked where I can place a to-go order and one just pointed towards the bar luckily when I got to the bar to place an order SKYE the bartender was very helpful and made sure that I was taken care of she is one of a kind and I give her a 10 star rating any day for her service and her appreciation of customers. If the other girls would interact with customers like she does then there should be never no problem of having a full house once again thank you SKYE for you service."

"Ordered from doordash. They forgot the sauce. How can you wings without blue cheese. Ruined our night and experience. We pay for convenience and ended up not eating our wings. Called them, spoke to a lady and she just apologized. An apology isn't going to make me want to come back. I thought your food was good but this service was horrible. Doordasher was great."