Plato's Closet

"This establishment does Not give you a fair amount of money for your items. Even with the tags on. I lost my receipt so I took my items here. And they get over. They think everyone is selling their items for drugs I guess. Especially if your black. They are not fair. They treat each customer different with the same lightly used items"

"I know I shouldn't expect much but... from a huge bad with clothes Tommy Helfieger, Loft, Zara that I was wearing very few times because clothes fit big on me now, they found nothing to pick. The clothes they sell looks much worse and I am pretty confused how exactly they choose what they "buy" from you. The gentleman that works there is very nice, but some staff has heck of an attitude!"

"The store has plenty of merchandise, not the greatest diversity though. And the employees, they're not rude, but they're too busy trying to get out of there it seems like as soon as possible and that's hours before it's even closing time, they make you feel like you're an inconvenience. They don't offer any customer service whatsoever. Even when they ring you up it's like they're annoyed. I spent over $ 150 and it seemed as if the female that rang me up with angry about that because it was too much merchandise for her to have to deal with. So the atmosphere kind of sucks, doesn't make you get in the mood for shopping, and it's not a pleasant experience. At all the Plato's Closets around there and Kennesaw and Marietta and Acworth and all the way to Buckhead, this one would be the worst. Organization needs to be had, merchandising could be better, and fire every employee, start with all new fresh employees. People that want to work and enjoy working with other people. For me , I didn't need any help, however I never got offered any either. Other people that were shopping there were asking questions as well and I could tell from facial expressions and some of the things they said, they weren't too pleased with the customer service as well. It's a hot mess in there guys get your act together. Shopping is supposed to be fun. And a retail job is a great job, trust me I know I've done it for 23 years! In all my management years, 20 years of that, if I had walked in and see my employees just standing around doing nothing and talking and not helping whatsoever my customers and my store look like the flea market or a Goodwill turned upside down, I'd have been livid. I would have closed my store right then fired every one of my employees, and started right from the ground up. That's just my opinion, and opinions are like well you know the expression and everyone has one. This one's mine. Good luck to the owner. Stop in your shop and see what's up from time to time."

"If I could give a zero I would. Definitely was a complete waste of time. The staff and the establishment does not care about their customers. They tell you they will buy your clothes, I called the store ahead of time and asked if I could bring my items. I was told I can bring my items until a certain time because they were done taking clothes for the day which was fine. I came 30-40 minutes before the time I was told and they had already stopped taking clothes. So the phone call was unnecessary and once I got there I was told by 2 employees basically that they didn’t care and there was nothing that they can do. And then one of them wanted to start getting loud and I had to let her know that I wasn’t trying to argue with her over some clothes, that they should’ve told me over the phone that they weren’t taking clothes. Yea sucky company and I always have bad experiences with them"