Dillard's
1627 Opelika Road, Auburn, AL 36830
Hours open
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM
Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
1627 Opelika Rd Suite 16, Auburn, AL 36830, United States
About the Business
Dillard's is a well-known department store located at 1627 Opelika Road in Auburn, Alabama. This popular retail destination offers a wide range of products including clothing, shoes, home goods, and accessories. With a reputation for quality merchandise and excellent customer service, Dillard's is a go-to destination for shoppers looking for the latest trends and styles. Whether you're in need of a new wardrobe, home decor items, or a stylish pair of shoes, Dillard's has you covered. Visit this store in Auburn for a premium shopping experience.
Reviews
"I bought christmas tree today with 75% off. I was asking to open it before I buy it but they said ‘no’ because that is new item. But after I bought it condition was awful as a picture and different item is in it. So I came back to Dillard’s and ask to exchange it but they said no exchange and no return even item was defect or something. I have to contact manufacturer by myself to handle it. But the worst thing is product is not what I should have. I bought 700 dollars christmas tree but inside 70 dollars cheap tree is in it. I can’t believe this situation happened at Dillard’s. When you buy defect or something in Dillard’s with clearance, you should handle it by yourself. That is Dillard’s rule. Update : After I sent email and post this review, I got an email from assistant manager that she would refund it. But still it was unpleasant experience. Nobody knows this fancy department gave that service. I had similar happen at Dirt cheap about 2 years ago before they closed. Different thing is I spent 20 dollars at that moment, not 194 dollars."
"I am an elite card holder, this was my first time at this location since I’m new to the area. I spent 400 dollars and wanted some gift wrapping. When I got to customer service and told them I needed 3 gifts wrapped the lady went on a rant on how she told them she couldn’t do wrappings and now she had to wrap 3 gifts by herself. She proceeded to talk to us in a rude tone and she kept tapping the card machine and telling me how it is waiting for me to press something with a nasty attitude. I remained calm, never said anything and just waited for my stuff. I had never felt so disrespected, I understand retail can be difficult but why take out on customers."
"My go to for finding clothes and bags. I like the help I get in the ladies department. Generally the store is well stocked."
"Bought a $600 suit sent it off for alterations. It came back. Alterations were not correct. Didn’t hear from them for a while so I went up there. They can’t find my $600 suit. They have no idea where it is. Save your money get a suit elsewhere."
"Dillard’s has great sales on various brands. You have to sign up for the email list to get notifications on when the prices will drop. The clothing quality is the best (feel and durability) ; therefore, you get what you pay for. If you have found this review helpful, please like and share the review. You can follow me also. Thanks and have a great day!"
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