Ellenwood Animal Hospital

"Great Vet just never answer the phone. Wonderful service when you can get served. Lol! Amazing staff and very informative doctors."

"Dr. Grey is the best! He takes great care of my fur baby. He is patient and he is responsive when I reach out with questions."

"Magnificent! Both doctors are knowledgeable, caring, patient and take the time to explain procedures/diagnosis so that you understand what's going on! Truly, I cannot say enough great things about them. Front office staff is also great, thank you so much for all you do!!"

"I have visited this animal hospital twice, once with each dog. My initial impression was good and Dr Gray was nice. Unfortunately something went very wrong on the second visit with my pitbull. I discussed my older cat (who was not there) with the vet because he was suffering from fleas and the current meds weren't working. He suggested a pill for the cat and I said I would buy one single pill to try. I got the pill upon checking my dog out and I guess there was confusion at that point because I ended up with flea meds for a large dog instead of a cat. No verification was made by the receptionist as to which pet this pill was for and it was also not printed on the package. Nornally they put a sticker on a medicine bottle for example. I didn't realize the pill was for a dog until the day after I gave it to my cat and he was acting very sick. He had strong twitches and an episode of hyper activity and/or seizure. I took him to the emergency hospital where he was treated for poisoning. Luckily he got better a few days later and the twitching subzided. I called Dr Gray the day my cat was admitted to the hospital (November 17) to let him know what happened and we spoke again the following day. He recalled the conversation about the cat but didn't seem to know how this happened. I told him I would like to be reimbursed for the bill and he said he would need to talk to his boss. A week later I sent Ellenwood animal hospital a letter asking for reimbursement with a copy of the emergency hospital bill but I have not received a response yet. I am considering contacting the board of vets and also filing in small claims court. I was really hoping to avoid all of this so I hope they contact me to resolve this. If you do visit this vet please double check all medication and verify who it is for and make sure the pet's name is printed on the meds. Be prepared that they may not take accountability for mistakes they make."

"My dog has been going to this clinic for the pass two years, I can't say I've ever had a bad experience. Doctors are careful, caring and very informative. Great customer service. Clinic is clean with no overbearing pet smell. Please be advised that there is a new fence up from the back of the clinic therefore there is only one way in to the clinic and that is from the front entrance."