Startech Auto Mercedes
80 Crestridge Drive, Suwanee, GA 30024
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Startech Auto Mercedes, located at 80 Crestridge Drive in Suwanee, Georgia, is a trusted car repair institution specializing in Mercedes-Benz vehicles. Established in 1993, Startech is one of Gwinnett County's oldest independent Mercedes-Benz service centers. Whether you have a classic 1969 300SEL 6.3 or a modern 2018 S550, Startech welcomes all Mercedes-Benz models. The founders, Robert "Bob" Dula and his wife Teresa, have a wealth of experience and expertise in servicing vintage Mercedes-Benz cars from the '60s, '70s, '80s, and '90s.
At Startech, customer satisfaction is a top priority. The team of experienced technicians is dedicated to providing prompt appointments and same-day service on most repairs, ensuring that customers are back on the road quickly. With a focus on honesty, integrity, and respect, Startech promises a satisfactory experience whether you're in for a routine inspection or a major repair. Trust Startech Auto Mercedes for all your Mercedes-Benz service needs.
Reviews
"Exceptional service. I’d recommend Startech to anyone in this area or willing to make the drive time and time again. Customer service is just as great as the service they provide to my vehicle. Super friendly and accommodating. I’ve had Service B and now Service A completed at this facility and I have not been unsatisfied. They are trustworthy, reasonable pricing and have a clean/welcoming waiting area. Stop looking around and schedule your appointment here! 10/10 recommend"
"I had the oil changed on my 2015 GL450 and they also did a full inspection of the vehicle. I was very impressed with the customer service and the people working in the shop. I own two Mercedes and it is very hard to find a trustworthy auto shop to work on Mercedes. I highly recommend using them."
"Great service. Highly recommend. I was referred by one of my friends. I also read some of the reviews. When I got to the door, I liked the atmosphere right away. Very cozy. I made an appointment and took my wife SUV for A Service and I waited in the lobby. The service was done quick in about an hour as estimated. You can't be the price. I used to take the car to the dealer and paid much more. They checked on me to make sure that I was ok and if I needed anything while I waited. Great people and service. They gained another customer and I will be returning to service her SUV again."
"I highly recommend Startech Auto Inc-Mercedes for ALL your automotive needs. My recent experience with them for the B-Service and other maintenance on my Mercedes was exceptional. From the moment I contacted them, they were friendly, professional, and accommodating. They listened to my concerns and explained the recommended repairs and services for my vehicle without trying to upsell me on unnecessary repairs. I felt confident in their expertise, fair pricing, and attention to detail. I am so impressed with their customer service that I will continue to take my beloved Mercedes E350, aka "Ms.Pretty," to Startech Auto Inc-Mercedes for as long as they are in business, even if they move to another state. Their exceptional service and reasonable pricing make them worth the drive!!!!! Side Note: I visited Startech Auto Inc-Mercedes on 6/23/2023 to have my headlight replaced on "Ms. Pretty", and the customer service representative was kind enough to offer to do it for free. However, I declined the offer. This experience highlights the exceptional quality of service provided by this establishment."
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