AutoZone Auto Parts

"Terrible customer service! I have never experienced a staff that makes you feel like you are an inconvenience by asking them to do their job. Was told they would replace my battery over the phone then told a lie when I got there. Called 2 other locations and was told 2 different lies. They advertise they will change your battery but will tell you every lie under the sun why they can't. Bad business!"

"Melissa is great! She really helped me out with installing a complicated battery. Would recommend anyone to go and see her"

"Melissa is a great store manager! It was refreshing to work with her regarding my car. Anytime I need something, I will be coming to this location as well as referring others. Thank you for your help!"

"I never need much when I come to Auto Zone. I have always chosen this one when I can get to it. My headlamp went out on a rental car I drive and Melissa wasted no time at all to assist with purchase all the way through with installing the headlamp and did I say with a smile. She has a smile that will light up a room. I will definitely continue to come to this location. Overall, for those who need a great auto parts store choose Auto Zone they have never disappointed me."

"Let me start off by saying faith was very professional, I called the store about an alternator and asked if it was in stock , I arrived at the store to retrieve the item and was given a cheaper quote then I was told on the phone and I also had a $20 off coupon, I explained the car model again to ensure that I was purchasing the right part . I get back to my car and my mechanic noticed that it was not the correct part so I had to go back to the store in the rain and find out that the first price was not the correct price so therefore I had to pay the difference so when I asked if my $20 would be applied John Dunn proceeded to be rude telling me that I couldn’t get my discount when I explain that since it was not my fault that I was given the wrong part it should be discounted but no John wants to be unprofessional when I asked for his name to write it down he told me he wasn’t gonna write it down and I could have a paper with no pen I had to ask faith for a pen, he proceeded to get loud with me( even though I’m old enough to be his mother ) saying that corporate wouldn’t t do anything because of the mistake that was made on their behalf I explained to him that he was very unprofessional and I was reporting him he proceeded to walk away , but faith took care of the discount and apologized but it wasn’t faith fault that JOHN DUNN away rude! Thank you again Faith and please don’t turn into a JOHN DUNN!! I will not spend my money at this location again!!! He needs to be spoken to about customer service! And not to raise his voice at any customer! Thank you"