Southern Tire & Auto Center

"Wish I could give zero stars…. I prayed to have a good experience with these ppl and it didn’t go that way as soon as they jacked my car up the whole vibe changed the front desk lady started giving Karen vibes I’m guessing b/c she didn’t have a clue to what’s actually going and she actually tried to toss my receipt at me idk if it’s bc I’m black or she treats everyone this way. Jose (maybe the owner)ego is so big you cant voice your concerns w/out him getting argumentative. He starts telling you how long he been doing his job even when you’re asking valid questions. It’s some shady places out here be careful. And don’t go here if you wanna ask questions about the service they are providing."

"I took my vehicle there because it was shaking whenever I came to a stop. The owner Jose said that he was 99% sure that the problem was rotors or brakes. They called me the following day saying that my vehicle was ready for pickup and the charge was over $470 for front rotors and brake pads. I agreed to pay but when I got there my vehicle was shaking just like it was when I dropped it off there.We had a heated discussion about him charging me for rotors and brakes and that not being the reason for the shaking. He made up some excuses about me not explaining the problem correctly when I clearly told him that the car was shaking. Any professional mechanic would have test drove and diagnosed the vehicle before doing any repairs. I told him to take his new rotors and brake pads off my vehicle and put my old ones back on it. He told me I still owed him $190 for labor that took 15 minutes to complete. I know that because I watched them put my old ones back on. That was the WORST experience I've ever had with a repair shop. I'll make sure I share this with EVERYONE!!!Part2 I just finished reading the other reviews for this place which i should have done before going there. I see that I'm not the only one that received the worst treatment ever. There is one thing I can say about them, and that is they are consistent with the mis-treatment of paying customers."

"I came to get my tire plugged, & it was red flags from point of entry. But to make a long story short, I started to hear metal grind from the right rear tire ( the tire that needed the plug) 10 miles after leaving. Next morning I drove to work, still hearing the grinding, & said I'll take it back to precision when I get off. I get off work & the rim is on the ground because of how flat the tire is. I put the donut on, & came to precision where I was met with no accountability & a $65 charge for a used tire. I'm sitting in the waiting area as I type this very statement. I'm most definitely emailing corporate with the full version of my experience. This is unacceptable"

"No stars at all to post I had to star it. He needs no business….I called this shop spoke to a lady told her in detail I had to use 2 forms of payment,one card had $30.20 and my other had 36.00 and I only had 14 cash with me, I literally on my way to my family owned construction job,to get my pay and finish the drywall I was doing.she said it would be $61.00and some change so I made check my balance and told her how much on each before I drove up there with 3 screws in my tire 2 I’d plugged to make it to a shop.well as I about the time I get in there I had gotten an alert he had just enough time to unscrew my tire and I had to run in there jumping cause I was trying to stop him from doing anything to my car because the alert was someone unauthorized use my card I don’t use 34.99 . The owner says if screaming let me do my job, and now if you need something or need to speak to someone come to me .which I was .. I was trying to get any one their attention so the other man wouldn’t do anything until I could figure out how my card was used, so I’d be able to pay for his services. I’m saying wait wait don’t take my tire off cause I got an alert my money was just taken out my account, he says yelling oh you just got an alert it was taken off,but mocking me and yells stop don’t put her tire back on don’t take it off she don’t have any money yells this from the front to end of the shop, then he continues on to say why would you have me to go to change the tire and you knew you didn’t have the money . .. I had stop the man whom was touching my car the took the wheel off and it was that fast I tryed looking for one them I. The office to tell I had to run out get 3 other people attention to get the one man’s attention to stop and I told him don’t work on tire cause my money was just taking out my account showed the boy the alert. Why would I’d came up there and wasted my time if I didn’t have money in my account, so I’m calling the card and they said no refund I had to do a dispute,the transaction,but to call the headquarters of the company that took it out, so by this point the owner was rude I’d told him I had 46 dollars the cash and 30.20 on my other card.if he could had just fixed it I’d bring him the rest up there. Or just waited until I’d gotten it situated,instead he says you need to hurry and let me know what to do. I had said do not take my tire off. I don’t have the funds on there now I had just watch a lady walk out cause they given her 2 prices on a plug, and he was rude then finally after he had triggered My ptsd id said hurry up I hot to hot out from this man yelling and rude before I bust him In his mouth , I ask how much do I owe he said 20.80 ft or my own tire , cause they did not do anything yo my car but taking the wheel off and I stop him. I ended up calling the police because he was rude disrespectful . I stopped them before they did anything to my tire for him to charge me that much for nothing literally. Never would I use this place . Or would I advise anyone with ptsd to go around this man .."

"My go-to for auto repair needs. My tire low air light came on, and I thought I had a nail. They checked all my tires and found low air on 2 tires. They inflated all tires to their proper psi and said change of seasons affected the tires. They were fast and friendly. Give them a chance to fix your vehicle. They service all of mine at fair prices and care."