Rogers & Rudisill, CPAs, P.C.

"I have never been so frustrated in my entire life. Like many of the other reviews posted on Google, I can tell you the communication is horrible. I also feel like they increased the scope of my tax work and ran up a huge amount of hours without seeking my consultation or getting my approval. I am looking at paying almost $10k for an S Corp and a Personal Tax return which was over triple what I had paid with other accountants. Their responsiveness was so bad, I moved my account to another firm, had the returns filed in 3 weeks and paid less than $3k. Now, I have been trying for 8 weeks to settle my account and I can't get anyone to return my communications. If you are considering them - Keep looking. If I could give negative stars I would."

"I have experienced the exactly same as everybody else. Charged 15k in fees with zero refund. I am ready to take this to the next level. Contact me to join this fight and get justice and our hard earned money back… Mtony78611@gmail"

"I made a huge mistake picking Rogers & Rudisill to do my personal tax return, and I strongly encourage anyone who is reading this to look elsewhere for your tax service needs. They charged me $950 for what I considered to be mediocre service (more than 3x what I used to pay my last tax accountant who was much more professional, prompt, and able to submit my returns on time without filing extensions) and an experience filled with errors that cost me money. When I made my appointment they told me that individual returns start at $300 which seemed fine, but I never could have imagined they would charge me nearly a thousand bucks for a relatively straightforward return that just required a few additional forms that I have every year (dividends, capital gains, itemized deductions). They also didn’t file my return by the deadline. When I followed up to check on the status they told me they file extensions for all of their returns (but never bothered to tell me during my appointment). I followed up several times after that, and I always got excuses for why they hadn’t filed my return yet. I actually had thousands of dollars in refunds that I didn’t find out about until today even though my appointment was back in March. If they filed my return on time, I could have had that money in my pocket 7 months ago. It could have been earning interest this whole time or I could have invested the money. They literally cost me money by being too slow or unwilling to prioritize my return and file on time. And even worse, after they finally submitted my return they mistakenly double paid the IRS. They didn't note that I paid back in April, so they triggered another payment this month. Ridiculous oversight. No attention to detail. Put me in the hole for thousands of dollars with no apology from Robin (one of the partners who also happened to be the one who did my return). Huge mistake going with them. One I’ll never make again. I was ripped off. I definitely didn’t get anything close to the value that they charged me. It’s a mediocre firm offering poor service yet charging exorbitant amounts. Do yourself a favor and take your business elsewhere."

"Back in March we spent hours in the office meeting with Ken to go over our personal tax return and then dissolving of an LLC. We then had to REprovide everything on the phone to Brooke meaning our time in office was wasted. Twice we asked and were given an estimate of owing $200-$250 for our returns. We were then told in August we owe a total of over $1500 which is a substantial increase to the original estimate despite asking. A part of this was they forgot to send over the paperwork for one of our returns which I caught and brought up to them. Their response was “we would have noticed it when we received your first set of paperwork.” We were referred by a family member who also had a similar experience and all of us will be taking our business elsewhere next year. If you are a Veteran I also do not recommend this office. Update: I was told they charge by form, but then below say I wasn’t billed by time so unsure how they actually bill other than overcharging. No clarification documents were provided in that follow up email. All the same documents I already provided were requested a second time. I requested this engagement letter they claim I signed in their response I signed, but they cannot locate it."

"I wanted a local accountant. Do your self a favor and do the drive to anywhere else. My taxes are easy-one year only etc. They could not get them done by 4/15 so filed an extension. That is fine. No problem. On 6/10 they still had not completed my return. After calling and threatening to just come pick up my documents they finally completed them for me 6/14. I uploaded my efile forms that day to their portal. A week later I had not heard from them so I called to make sure they filed them. They had NOT. So they told me they would immediately. Today is 8/11 and I had not heard from state so called to make sure they were filed. THEY WERE NOT. So called AGAIN today. They assure me they will file them today.... guess I will see."