Jet Cleaners

"I work and have had sent clothes in... This is my first job and they took me in and treated me like family... We do our best and before we send something we ask our selfs "Would we pay for this".. I like to call Wayne... Wayne the wizard because watching him get staines out is like magic.. I'm not saying he can get every stain but I haven't seen anyone do better... We all are a family ❤️ love you Linda I wrote that a month ago and I have moved to working out front and we might not be blood but we are family and treat each other like family"

"Took my long coat in….it looked and smelled amazing. Great service!!"

"Very hard working staff! They go above, and beyond to provide the best work, and service possible! I've known and watched these folks in action for 30+ years! Truth!"

"To anyone listening; I have recently moved to Rome, on the advice of my son I brought my dry cleaning to Jet Cleaners on James street in Rome. The 2 times I have been there, the ladies behind the counter were borderline rude. Upon entering the cleaners on my second visit the response was not hello, how can I assist you, or how may I help you, but rather "whats your phone number?" No attempt to learn my name or be friendly. That was also the case on my first visit. I wrote it off as maybe she's having a bad day, after all everybody deserves a second chance. As I have mentioned above this is a case of the same song different verse. Going on, when I got home, I noticed my corduroy shirts/ pull overs where shinny. Dry cleaning is not supposed to leave your clothes shiny!! Secondy, my dress shirts had the white plastic collar stays that some shirts require were all missing. I mentioned this and said I would be happy to buy more. I was told " we don't know where you can buy them." I own 2 insurance agencies; if I treated my clients the way I was treated by Jet Cleaners, I would have been out of business 30 years ago. I'm not faulting the ladies behind the counter, I'm faulting ownership/management.; There is a very old cliché that says "a fish rots from the head down." and " attitude: is just a simple adjustment from the head up. Needless to say i will not be going back to Jet Cleaners in Rome NY."

"This is a business NO ONE should patron! As they are liers and treat their former GOOD employees horribly and disgustingly! My mom worked for them until my dad was almost killed in a horrific accident!! THEY let her go after she let them know she could only work 3-4 days considering my dad was in an induced coma for 8 days and then had 7 surgeries and wasn't leaving the hospital in Syracuse ANY time soon. They let her go anyway stating they require 6 days. I even called and spoke w the manager LINDA who claimed to feel soooo bad letting a good employee go! And she felt truly bad for our situation! BS!! because naturally my mom then filed for unemployment which this business then fought it, LIED and said she QUIT and even took it a scummier step further and cited her for "misconduct" a woman who sweated in that shop SIX DAYS A WEEK AND NEVER ONCE CALLED OUT FOR ALMOST 2 YEARS!!! they also never paid her , her vacation pay that was rightfully owed to her. This woman is now counting out change for gas n food $ as my father will never work again and w a family to support. This is one of the most disgusting displays of humanity I have ever seen! Or shall I say lack there of!! DO NOT DO BUSINESS WITH THESE PEOPLE AS THEY ARE BAD PEOPLE!! only people like this would do such a thing to an entire family never so down on their luck w their lives changed forever. But I will say this, karma is nasty and it WILL GET YOU PEOPLE!!! IT WILL! MARK MY WORDS! YOU HAVE DONE A HORRIBLE DEED AND GOD AND THE UNIVERSE WILL MAKE YOU PAY! my family doesn't deserve this. Don't do business with people who conduct their business in such a horrible way!! They could screw you too!!! and go to my page to look at a further post I'm making go viral so that these people lose out on business too, just like my mom is losing out, only she doesn't deserve it"