Guide > Dentistry in New York > Dentistry in Rome > Gentle Dental Care

Gentle Dental Care

109 West Thomas Street, Rome, NY 13440

● Closed
4.3 55
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Hours open
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Location & Phone number
About Us
Reviews
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Hours open

Monday:

1:00 PM - 6:00 PM

Tuesday:

1:00 PM - 6:00 PM

Wednesday:

1:00 PM - 6:00 PM

Thursday:

2:00 PM - 5:00 PM

Friday:

Closed

Saturday:

Closed

Sunday:

Closed

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Photos

  • Photo of Gentle Dental Care - West Thomas Street, Rome, New York, United States
  • Photo of Gentle Dental Care - West Thomas Street, Rome, New York, United States
  • Photo of Gentle Dental Care - West Thomas Street, Rome, New York, United States
  • Photo of Gentle Dental Care - West Thomas Street, Rome, New York, United States
  • Photo of Gentle Dental Care - West Thomas Street, Rome, New York, United States
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Location & Phone number

109 W Thomas St, Rome, NY 13440, United States
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About the Business

Gentle Dental Care is a premier dental institution located at 109 West Thomas Street in Rome, New York. Our team of experienced and caring dentists provide top-quality dental services in a comfortable and welcoming environment. We offer a wide range of dental treatments, including cleanings, fillings, crowns, and cosmetic procedures, to help you achieve a healthy and beautiful smile. At Gentle Dental Care, we prioritize patient comfort and strive to make every visit a positive experience. Visit us today for all your dental needs and experience the difference of gentle care.

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Reviews

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A Humble Bean Merchant:
5

"First time this dentist worked on me. The filling they did for me was flawless. I cant feel a difference in bite at all. Usually fillings will feel slightly bumpy the first couple days for me or I've had to go back to other dentists for them to shave the new filling down a bit, but it feels like it was always there. They also let me bring a friend to sit with me which made a big difference because I have a hard time sitting still in the dentist chair. I would definitely recommend them."

1 year ago
Alicia Benson:
5

"Very Kind and Courteous every time I've been its been nothing but Customer friendly Service And very Good work done on my teeth the dentist gets straight to his job and I've never experienced long wait times or feelings of being uncomfortable while waiting Tessa also did a amazing Job Cleaning my teeth She througly cleaned each tooth and since she cleaned them my tooth that seemed to bleed while brushing has not been bleeding one time since she cleaned them No dental hygienist has ever done that they have told me it was gum disease and or change my toothbrush to a electrical one and get that periodontal toothpaste to stop the bleeding it never worked but after her cleaning my teeth She gave me a regular non electrical tooth brush and a travel sized crest pro health and my teeth has not been bleeding at all. I highly recommend for anyone to choose them to take care of your dental needs. I read the reviews before choosing them as my dentist and the bad reviews I read is nothing compared to my experience there."

almost 4 years ago
Nicole:
1

"I wish there was no stars! I was excited to bring my kids as well as myself to a new dentist. When I called to schedule the appointments the person who answered was nice and helpful. I had my records sent over (as she requested) it took 3 weeks of waiting and finally me calling back to schedule the appointments. Moving forward a few weeks my kids have appointments together scheduled at a specific time (I write everything in my calendar) and mine for another day. I get 1 email with my appointment only. I show up to their appointment, thankfully I wrote it down because I received no reminders at all. The receptionist was so rude! She says “you’re really late,” I said “like 2 minutes late.” She instantly was snotty and very argumentative. Telling me I had the time wrong, that I was texted multiple times reminding me. I explained how I didn’t receive any texts only 1 email and it was for my appointment the following week not the kids for that day. She says “well they moved on, you have to reschedule.” I, very upset that my kids have missed school, agree to reschedule and she then tells me 2 months from now. When I just set these up 3-4 weeks ago. I said, you have nothing sooner? I asked if she could split the appointments up to get them sooner, or if there was any openings with my appointment next week? She replies, “nope, December.” I said “forget it,“ she again very rudely says “yup, ok”and rolls her eyes. Worst Receptions ever! I can’t believe that she treats New Patients like this. Judging by the reviews here, it wasn’t just her having a bad day. A receptionist represents your practice. This one is awful, and I will not reschedule and be treated like this."

almost 5 years ago
Ryan Hedrington:
5

"I have been going here now for about 2 years. I bring my children here too. The staff is amazing with my kids and I. They make it fun and comfortable for them. I would recommend them for all my family and friends. The office is always clean and the staff is friendly and professional."

more 6 years ago
tracy barber:
3

"I have been going there for about 8 years. I like the dentist. He does pretty good fillings and such. However, his office manager is a rude know it all individual. She basically billed my husbands insurance when no services were rendered, all because she said he needed a deep cleaning and refused to do a regular cleaning. He was in and out of their office in 5 minutes. He disagreed with her finding because he didn’t understand. She then began to get hostile. When I confronted her on the issue, weeks later, and told her she needs to refund his insurance, so he can go somewhere else. All because he had to reschedule his appt and gave a two week notice, and they couldnt get him in until 8 months from now, she kicked myself and my husband out of their office and told me to take my records. We both have different insurances, nor did I have a problem on my account. Sorry not going to beg somewhere to do business! Don’t get me wrong, the whole office is nice and pleasant, however, don’t get the know it all lady with short blond hair. Not only that she’s rude when cleaning your teeth, and huffs and puffs when you don’t do exactly what she wants you to do. She is incapable of keeping her emotions in check. Good luck if you get her!"

more 7 years ago
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