Heritage Health Care

"This is the worst healthcare center ever. Please don’t go there. They never answer the phone, and when having an appointment they have you waiting for hours before someone sees you. I hate this place, it sucks."

"The care you receive once you get there is great. But they never answer the phone! I’ve been trying for weeks to get ahold of them but no one ever answers!"

"PLEASE DONT GO HERE!!! AVOID DR. OLGA AT ALL COST! Dr.Olga is one of the most disrespectful people I have ever met. After waiting over 2 hours for my appointment they told me that “that’s the kind of service you receive when you have government assistance” earlier this week before making my appointment I asked the nurse if I had to see “Dr.Olga” since I was out of medicine and asked if they could just let olga know to please treat me with respect. The office then decided to schedule me for a later appointment because she “couldn’t do that” so I literally had to wait longer to get medicine that I need for my health because the staff doesn’t believe Dr.Olga can be professional. Everytime I’ve mentioned Dr.Olga being nasty and rude and disrespectful the staff at the clinic laughs and says “yeah that sounds right”. Besides from the horrendous experience that is the negligent unprofessional Dr.Olga themselves the office also does not function accordingly. I have been late to work several times due to the office not running just a few minutes behind but literally running HOURS behind on scheduled appointments and they’ve shown no sense of sympathy or professionalism to try and make the appointments run smoother so that this doesn’t happen. It’s a constant occurrence. The front desk staff is amazing and I feel horrible that they are left to deal with the upset patients but unfortunately due to the negligence of the medical professionals here and the discourse taking place at the office that’s the situation at hand. Please do anything else in your power to find a medical professional. It’s actually detrimental to your health to continue getting your medical needs met at this location because your medical necessities will not be taken seriously here. I hope this helps anyone else avoid this facility and try a different one."

"I have appointment today after 2 months waiting for the dentist dr KANN as I think… I was trying to edit my appointment yesterday night but I couldn’t.. I trying to see a doctor to explain to him he refused to see me… They want me to wait 2 months again."

"I liked my doctor very much. She called me on a Friday to say I needed a potassium supplement for 7 days. She said see you Wednesday, which was my appointment. I got a message Wednesday morning saying she had an emergency and I needed to reschedule. When I called they said she was no longer there. That sucked. My biggest problem is the support staff. No one ever answers the phone or if you're lucky yo get to voice-mail, if its not full, no one calls back. Of course you also can emailing up to an hour at least after your appointment time. I got a copy of my files and am moving on."