Ryan Chelsea-Clinton

"This place is a TOTAL JOKE. They made me wait for 3 HOURS ON A SATURDAY for nothing. I got there at 11:10 for my appointment and there were three people ahead of me. They made me wait and sit there until 2 PM for nothing!!!!!! Then, a manager said they didn’t know I was there and Dr. Winters left. Mind you, I had filled out paperwork for them, handed it to them and they took my ID and insurance card. They said the doctor went home and if I would like to reschedule for another day. I told them no, absolutely not. They made me waste 3 hours on Saturday for nothing. What a joke of an establishment and unprofessional and incompetent staff. I put everything to the side in my life to get my physical exam. Please do not come here if you want a professional experience. They just have one sad girl at the front desk dealing with the line by herself. I’ve never in all my life had the experience of coming to the doctors and waiting for 3 hours to then go home without any care or being seen by anyone. Save yourself the time and peace and go somewhere else. I should have known because this place already has terrible reviews to begin with."

"I’m honestly upset that most people haven’t reviewed Ryan Chelsea-Clinton so well. What’s up w/ that?? My spouse and I have been going there for care for over a decade (on and off), and have had many needs met there. From eye doctor appointments to therapy to gynecology visits, we’ve experienced care on multiple fronts. We consider it to be a blessing that this community health center is in our area — and is even walkable from where we live. That’s awesome!! Maybe others take it for granted. I’m not sure. Okay, maybe it is true that not all of the customer service interactions that I’ve had there are stellar, yet most people who work there are quite pleasant. Also, both my honey and I recently got flu shots (vaccines) from Lihi Bakal, RN and she was excellent. The stand out doctor there (in our joint view) is def Dr. Edward Solis — who is an outstanding care provider. He has been my spouse’s doctor for years, and she genuinely enjoys speaking with him. She looks forward to it! Also, in terms of the front of house, so to speak, both Hugo and Dwayne are our faves. They are kind, professional, competent and warm-hearted people. Lastly, the waiting areas are spacious and welcoming; hope that more folks will give it a chance! All the Best, Katherine/Kat"

"Don't know how people can complain about this place. This place has been there for Mr for years. They are always above and beyond with me. My doctor legitimately cared about me and my condition. One time I didn't show up for a long time and my doctor really cared. When I came back he made it a point to see me and expressed his concern. I was surprised and knew I was in the right place."

"I made an appointment online to get a COVID vaccine. I showed up at the right time. They asked me to fill out some forms (which I had already filled online), and to wait to be called. Thirty minutes later, I asked a doctor who came out to the waiting room if I was in the right place for a COVID vaccine, and she said yes, and told me to continue waiting because I would be called. Fifteen minutes later (after a 45 minute-wait), I went back to the front desk to inquire. This time, I was told they were not giving vaccines if I had not seen a doctor. I said I had made an appointment online, registered with the clinic, and filled out papers that said "COVID vaccine." I asked to talk to the manager. The staff member went to talk to the manager, who never came out to talk to me. The staff member did come back to me saying that they just didn't have COVID vaccines. I think the management of the clinic is a disaster and the staff if misinformed. The website also provides the wrong information. I wasted a whole morning on this. I filled out a paper complaint that they probably threw in the garbage."

"I discovered Ryan Chelsea Clinic several years ago and have found it to be the most convenient and comprehensive care I've ever had. Luckily it's only a 3-block walk from my apartment. But it's their wonderful staff that counts. Their front desk check-in is sometimes a bit slow...which is common in most doctor's offices. However, they also have self check-in machines for when someone wants to check in quickly. A wonderful option! And under one roof, I have my family doctor, my dentist, my eye doctor, my psychologist, my podiatrist, my dermatologist, and more. They also have an abundance of nurses, lab technicians, security guards and cleaning staff. There's a large comfortable waiting room with TV screens. The entire staff is friendly and helpful and tries to keep patients waiting times to a minimum (I always allow extra time, just in case). They also seem to accept more types of insurance than anywhere I've ever been. And they work with people who can't afford to pay. Their motto is "Healthcare is a right, not a privilege." In my years of being a patient there, I swear by them. And I'm saddened by some of the negative reviews in this thread. But I'm also a patient person, and I understand that no medical office is perfect. I highly recommend trying out Ryan Chelsea Clinic."