CVS

"I have very bad experience with the CVS Lindenhurst- Montauk Hwy I was purchased passport pictures so I could use it. Unfortunately they were not properly taken and they would not accepted. I went back to store and told them I wanted to return the picture so no problem they started the process and they asked me driver license, I said I don’t have it so any form of ID , I said I don’t have to show you my ID for this you can’t demand for this to make a return. I have a receipt and I paid cash total amount around $17.00 that’s amount is very small. However they told me any Identification so I show my medical id card so other lady came insisting no we want driver license. It’s very important customer service skills showing if you have trained or have any skills for customer service. She were very unreasonable which I told her and she was unprofessional. One store employee said it’s okay other identification and other one said no. It’s troubling two different opinions in the company. Bottom line is I took my picture and left the store. I have experienced very bad behavior, customer service and they are unprofessional. I don’t recommend this CVS store to anyone if you need help they will screw you. They are not trying to help you. I am filing complaint with BBB They will investigate and if they find wrongdoing business practices they will get fined. I will follow up with them to hold the company accountable for their actions. Bad customer service and they are unprofessional people working in this store please be aware about their complaints."

"I had one refill on my prescription and ask the doctor to send over a follow-up one. Lindenhurst CVS inactivated my refill and proceeded to fill the incorrect script that was sent over. When I called inquiring they were confused as to how it was written and should have questioned it before inactivating my refill. I am now without my medication for the next two months, not good for diabetic to be without their insulin. I reached out to their corporate office who claims they were going to look into the violation."

"Worst pharmacy ever. Never have what I need, wait forever for prescription to be filled. Can die before getting medication."

"You would think a pharmacy would have their stuff in order. Apparently not… Had refills for my son signed off by his cardiologist a week ago. Called multiple times and was supposed to get back to me, never did. If meds are out of stock, why don’t they contact you? Or if there is an Insurance issue (which apparently is an issue every time on a refill) which we have been getting the same meds for over a year why don’t they contact you. Medication’s are very important especially for a 1 year old with a congenital heart disease who can’t miss a dose. Every time there is an issue I have to do their job for them. Very frustrated with this pharmacy. Please keep up with this."

"20 E Montauk Highway; Im new to this area,& just wanted to post my review of this CVS. The pharmacy was very polite & helpful with me during a very stressful time. The lady who got my prescription made sure the chemist gave me a full understanding on how to take my meds & never rushed me I also needed some other items that I didn't know what isle they were in a staff member helped me find everything I needed. If you treat people with kindness you usually get it back in return. I give this pharmacy 5 stars. For kindness, professionalism & patience."