Lucky Paws Pet Grooming

"Horrible service. Every time I go there they say one thing on the phone and another thing in person, about the price and the appointment time. Have zero communication between the staff members everyone says something else."

"I took my puppy here two times and they have done a pretty good job. Their prices went up in a six week period. I feel like they didn't do a good job on her nails which is the most important part. They seem to be the same length and don't seem filed either. My dog seems to like the place so I probably will bring her here again."

"Took my dog for grooming first couple of times it was great they were quick and my puppy looked great last time I took him they took 4 hours for a simple trim and nail filing when I got him his head was basically bold the owner went to the back to hide while I waited a while when she came out they had the nerve to say that the hair cut was what I asked for ! She dismissed me and never addressed the problem. I’m sad I thought it was a great place but I guess it depends on who’s doing the grooming for the day. I wished they owned up to their mistakes instead of calling me a lier."

"I was reluctant to take my pup to grooming shop because the last time he came back shivering for a week (it was another groomer). My vet said it's very possible that he was traumatized for whatever reason. After more than 2 years, I decided to give another shot and found Lucky Paws. I just asked for a puppy cut. The groomer shaved his body nicely, she left a little length. He feels softer than velvet! She also followed my request on the style of the ears well. The only thing is that, the face was very uneven on many places. I had to fix it when I got home. But that's not a big deal, because my pup was doing ok after! The groomer was very gentle, at least from what I saw, and I'm more concerned that my pup's doing fine than an uneven cut. Prices are very reasonable. They definitely made me feel confident to go back."

"Please be aware of this place. Don't ever take your dog to this location. This has been the worst experience I have ever had in my life. Totally unprofessional and unruly. They Totally messed up my dog's grooming due to miscommunication and have the nerve to be disrespectful. They told me that they worked with Akitas. When asked to speak with the owner, they acted like he didn't exist. I asked for the owner who they tell me is Mike. No last name. They all said they didn't know his last name. 3 representatives from this company. Louis took my complaint with pictures and told me the owner was going to call me. No phone call or email to date. This is why I have AMEX. You won't be Paid. Now so called Mike read this!!!!!!!!"