NYC Long Term Rentals

"Don't book here if you want to guarantee a good time!! Use them when it was called "Inn Your Element". First, the place was listed as Bed and Breakfast but it is actually a very bad Airbnb type establishment. No one is there to greet or help. They use a Nest to remotely unlock the door and the code she gave me didn't work. I think the owner/manager's name is Natalia. At first she seemed nice when I called to notify the owner the door didn't work. Then, they advertised the room I got has a private bathroom and when I saw that there was no bathroom I called her to double check. The bathroom is in the living room! She still claimed that was my private bathroom. She got frustrated I questioned it. Said she would just refund me and that's when things got crazy. After I said 'ok' to the refund. She immediately hung up on me. So I walked back to the house to pack my things because my partner and I didn't want to deal with her anymore. She locked us out AND blocked my number!!! For an hour we tried to figure out how to get our stuff back. Only when did my partner call her did she pick up and unwillingly open the Nest door. The refund? She didn't respond to any of my emails asking for the status of the refund."

"Booked when the name was "Inn Your Element B&B" but breakfast not included and only available when the owners felt like it and chargeable--not included in price. Rooms not cleaned or beds made up daily. Shared bathrooms. All about taking money and not giving what was promised. Owner moaned about guests causing her to work too hard! Avoid like the plague. The recent name change was due to so many poor reviews that Natalia (the owner) complained about blaming the guests! She hasn't a clue of how to run the place."

"This is not a bed and breakfast in the traditional sense. This is a couple Air B&Bing their adjacent townhomes which is fine if that's what you were expecting. I will say the place was clean and comfortable. First off the GPS takes you to the front entrance of the community which made me think we got scammed. I called Natalia and she offered no help finding her place. When we finally navigated into the community we parked and walked up to the front door. We walked up a set of interior stairs and interrupted an elderly couple's dinner!! We apologized profusely as the couple screamed at us. They said we weren't the first to make that mistake (...lock your doors???) and showed us to the entrance on the side of the house. There was no sign or anything indicating this was the B&B. Turns out we walked into the owner's apartment. The staff that greeted us was rude and treated us like an inconvenience. She was unprofessional and acted like we didn't have a reservation because of the confusing spreadsheets they leave around with your information on it. She showed us to the room and gave us an attitude when we asked for a second towel. By the next morning they still hadn't brought us another towel even after asking again so I took it out of a linen closet. My husband and I stayed here for our first anniversary. I purposely reserved the bedroom we chose because the website made it look like the only room with a private bathroom. That was not the case and we shared the bathroom with another room. Despite being new, post-Sandy construction the house was cheaply made. Our bedroom shared a wall with another bedroom. Both bedrooms had TVs mounted to the wall and we could hear the other TV blaring all night long. They advertised a continental breakfast and hot coffee. The next morning the coffee was left over from the night before. No milk or creamer to be found. Breakfast was Costco muffins (some moldy) and cookies. On our way into the city I asked if they could print our theater tickets. The staff stood next to a printer and computer and told me no. I offered to pay. Still no. They are located on the Subway but a confusing part of the line even for someone who grew up in the city and offered no help navigating the system. You can easily take the wrong A train and be lost for hours. There was no staff to be found when we left so there was no check out. I left our parking pass and key on the spreadsheets of patrons and left. That afternoon I got a call from the husband accusing me of theft and he insisted we didn't leave the items. I then got a similarly accusing email from the wife even after explaining things to the husband and she threatened to report me to the NYPD. A nice perk was the shampoo, conditioner, and body wash in the shower. The bedding felt luxurious. As an AirB&B this would be fine but not what we had in mind for a romantic weekend. Everything about this experience was misleading."

"False advertising!!! This is not a hotel or a Bed and Breakfast, its literally someone's home and it smells awful like wet dog. No TV in room, shared bathroom, right next to a noisy train etc. The and owner Natalia is a horrible person. My wife called for the 3rd time to advise due to traffic we would arrive later than expected, she literally yelled at her, threatening to cancel the booking and hung up mid conversation. Do yourself a favor, stay anywhere else."

"Although the room was very nice... the host wasn't!!! I was charged twice for the room (one night stay). I called the Host Natalia regarding the over charge and was given a hard time. Eventually she realized that there was an overcharge and offered a free night stay for all my troubles. When I took her up on her offer she said that I was looking for a free night!!!! I don't ask for anything this was her offer! Needless to say she reneged on her offer! Watch your credit card statement carefully!"