Care Medical Practice

"This place is horribly ran! They have changed their name 3 times that I know of and still the service is poor. I get there for my appointment just for them to tell me my appointment has been cancelled. They had me change my doctor's name through my insurance and I have yet to see this doctor because they keep changing my appointment to an virtual appointment over the phone with a doctor I never seen before. I just got out of the hospital and they have done nothing for me as a follow up. They really need to get it together"

"Horrible wish I could give 0 stars!! The new Dr. is uncaring and uncompassionate!! She made some many changes to my medications all at once! I could barely talk because she would cut me off or shut me down!! She gave me a referral to an ENT that is for children!! She referred me to a neurologist who doesn't take my insurance and did not even give me a back up!! Instead she cuts me off my much needed medication!! If this is how you treat "family" then im glad to not be apart of it!! I was at this clinic 5 yrs!! 3 months ago they lost my blood work so I was delayed starting my job! One time they changed my appointment with barely a days notice and would not even call the medicaid cab and change it so I sat in that office 4 hours that day thanks to Marniece the office manager at that!! She told me I could not prove my time was switched and I did prove it! Guess what she laughed with her little office buddies and threw my proof out & wouldn't even talk to me! I would go above and beyond for my family!!! There is so much more I cld say!!! I WOULD NOT RECOMMEND THIS PLACE TO ANYONE!!! Kendall Burwell is even worse!! What Office manager says she'll help you requested I get an appt date and time for the neurologists and she'll send a referral and make my application! All of it i did as soon as i hung up with her! She has avoided and dodged all of my calls since that's not even professional!! If she wasn't going to help me or could not help me that's more professional then avoiding all my calls and not returning calls!! Do yourself a favor don't go here!! All you'll be is a number in this place!! No wonder nothing gets done! Instead md's wanna chart lies like that isn't FRAUD! I wish I can speak with a administrator! Went to the Jefferson location and I still didn't get the neurology referral I was lied on saying I was refusing to go!!!! I'll live to suffer I've been begging for an administrator & it's like they don't èxist! Maybe I'll just call channel 4 news action to get my voice heard!"

"Update: Dr. McLean is still great but the office staff is horrible. Consistent runaround about medications. People have chronic illnesses and don’t have time for foolishness. Sadly changing providers. Switched to Dr. McLean after a not so nice interaction with another provider. She was nice, listened to my concerns and made a game plan to get my health back on track-thank you!"

"They are lazy they never answer the phones the staff just sitting there not gonna answer phones and you wait over and. Hr to be seen to a dr and they don’t know what they doing And when it comes to meds they don’t like to do anything about it THIS IS NOT THE BEST PLACE TO CHOOSE"

"wish i could give no stars. this place is terrible. they cancel appointments and tell you when you get there and "fit you in" and see you 4 hours after the fact"