Hair Loss Specialist NYC | LeMetric Hair Design Studio

"I am generally not a review writer but I feel it's important to let women know that LeMetric Hair Studio is the place to go for outstanding service, individualized attention, and a high quality solution to your hair loss issues - it was for mine. I have been a happy client for a number of years and seek their assistance for both major issue like a new hair piece and minor issues like getting my hair ready for a special event. Others have promised but Elaine Surianello and her brilliant staff really deliver."

"Elline is one of the most honest and blunt people to work with. That is what makes her great. She knows what she is talking about and takes pride in her product. There is nothing she wont try to do to help you out. The company itself has friendly staff and most willing to make you feel welcome. I wouldn't even second-guess going to the salon if I needed even a simple trim. Smiles throughout the shop."

"I went to LeMetric to see Ellinee at a vulnerable time and I thought it was the right solution for me at the time. After spending $3800 on a sewed in hair topper I realized I was not ready for this and definitely could have waited a while before getting the piece. However I was okay with having clips put in, so I went back had it removed and Ellinee said she would put the clips in. After following up a couple times Ellinee finally mailed out the piece but I never received it. She requested signed delivery. Apparently the package was signed and delivered. I have USPS informed delivery for anyone who is aware of that. I was not home at the time the package was delivered. The package was not signed by neither me or my husband (I have a copy of the the signature from USPS informed delivery). I called my apartment complex to obtain footage to make sure a mail man came to our door at that time (video showed no one came at that time and nothing was signed for). I contacted Ellinee and I have all our texts saved. She told me it’s not her problem if I did not receive the hair to take it up with usps. She was very blunt about it and emotionally I don’t have the time and energy to deal with her. It’s been almost 2 months now and I still have not received anything. There goes the $3800. I tried working it out with her before writing a review and contacting my credit company but she was not willing to listen or help. Any help would be greatly appreciated."

"As a professional, meeting with many clients, I was embarrassed when I had to do a comb-over in order to hide my increasing baldness. I had Le Metric's card in my purse for a long time before I had the courage to go there. There was a warm welcome from Elline, the owner, and a video showing her own baldness. I have never looked back and that was many, many years ago. I cannot say enough good things about the place and the owner. It really is a life changing experience."