Eva Scrivo Salon

"My experience at Eva Scrivo was an absolute debacle. I shelled out $690 for in-room hair and makeup for a special event, a huge splurge for someone of my means, and it was nothing short of crushing. The makeup was subpar, and not only did my hair look nothing like the photo I had sent them, but it didn't look styled! I hired them for the two services because I lacked confidence in those skills, and I was receiving a special award that night. To make matters worse, the stylist answered a call during my session and seemed disinterested. I had to redo my hair myself because it was so blah. When the hotel contacted the salon with photos as evidence of their subpar services (date and time stamped for proof), they offered a future blowout, a shameful response for several reasons, especially considering I was visiting from out of state. Save your money and avoid Eva Scrivo. They ruined my Cinderella experience and outrageously ripped me off. Response to Eva Scrivo: It took you over a month to respond to this review, and you didn't at any point reach out to me by phone or email with a direct response or apology. That gesture would have shown you cared about me as a customer and what happened. The hotel quickly and directly spoke to me the day I told them what happened and said they were giving me a partial refund because they had yet to hear back from you. Once they did hear back from you, which was more than two days later, according to them, they said you offered me to come to the salon for a blowout. A blowout is menial compared to the price I paid for the special services; plus, as I told the hotel GM, it holds no value given that I don't live in NYC. Correct that the stylist asked me if I was open to a different hairstyle than the one I originally sent photos of, BUT I never expected that she meant just straightening my hair with a few regular curls at the bottom. I could have done that myself. I had to fix my hair to look more styled by putting it in a clip. The hotel was great at communicating with me and kind in absorbing accountability for your salon since they said they felt responsible for recommending you."

"I’ve been going to Grace for my hair for the last few years. She has always been amazing with haircuts and color, as well as big life events. She did my hair color/cut for my wedding and it could not have been more perfect. Grace has great recommendations and guidance. She is both professional and approachable. I have sent many of my friends/family to her and they could not be happier!"

"I was referred to Jaclyn at Eva Scrivo by my stylist who was moving away. She had worked with Jaclyn at Warren Tricomi pre-Covid and said that she was great with blonds. Scheduling was easy and pricing was commensurate with other salons. Lovely light filled studio just north of Union Square. I love my cut (Cristina) and color (Jaclyn). Both stylists were dedicated, creative, and kind. Walked out of there feeling like a new person. Thank you, girls!"

"Crissi gave me an incredible haircut. She was helpful, nice and anticipated all my hair needs. She knew what to do to my hair to accentuate my facial features. I can’t wait to go back to Eva Scrivo Salon and to have Crissi cut my hair again."

"This was the best hair salon experience I’ve ever had. I’ve tried all the big name salons-Rita Hazan, Sally Hershberger, Warren Tricomi, Frederic Fekai, MarkRyan and more. This place is in a class of its own. Let’s start with their signature Painted Cut. My hairstylist David and my colorist Mira met with me and the three of us talked about what I was hoping for and what wasn’t working with my current cut and color, and they gave me ideas and suggestions. Unlike every other place I’ve ever been, first David cut my hair and then Mira did my base and then painted highlights that worked with the cut. It takes longer for them-and maybe that’s why every other salon colors first -before they can see the lines of the new cut. The result was the best result I’ve ever had. Beyond their talent, David and Mira were extremely kind and personable, and the entire place was relaxed and unpretentious. Truly, the best experience I’ve ever had. I’ll be back. I’ve finally found my perfect place."