Caliber Collision 110 Despatch Drive, Rochester, NY 14445

"We were rear-ended in our brand new SUV and Caliber got it looking back to new and made the process as painless as possible for us. They seamlessly handed the communication with the other driver’s insurance company and the rental car company. They communicated with us throughout the repair, finished on schedule and it looks great."

"OUTSTANDING help and service!!! Caliber Collision kept me in the loop of all stages. Their dedication to safety first is reassuring (rare these days). My car looks like it just rolled off the assembly lot (inside and out), absolutely stunning!! Wouldn't go anywhere else. If you want your car repaired flawlessly go to Caliber Collision. Highly recommended!"

"11/1: Caliber is 2 weeks non-responsive after their reply below. I DO NOT recommend. The QUALITY of work was QUITE POOR on my 2018 Subaru a couple months back. The white color of the new front end does not match the pearl white car as you can see by the photos. There is a gap where the new part was replaced, and the areas they painted have ragged edges. Looks terrible. HONESTLY NOT SURE HOW THEY COULD HAVE DONE WORSE? They took almost 2 weeks longer than expected as well, so at that point, I couldn't afford to file a complaint on pickup and have them keep it even longer."

"I was rear ended one night & shout out to Rich & his team for getting my baby back to normal! Doesn’t even look like I ever got hit! Gabby was very kind and provided great customer service! Rich was always understanding and kept me updated on my vehicle. Thank you to everyone! You guys are truly amazing at what you do and as a team! Keep up the good work!"

"Very impressed by the customer service and body repairs to my outback. They were very efficient and knowledgeable, the friendly staff was able to accommodate my deadline request. For a bumper and side fender repairs it only took them 4 days to complete and the work was seamless and very professional. They even vacuumed & washed the car. 10/10 would recommend"