NAPA Auto Parts
1430 Lyell Avenue, Rochester, NY 14606
Hours open
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
9:00 AM - 2:00 PM
Location & Phone number
About the Business
NAPA Auto Parts is a reputable car repair and store located at 1430 Lyell Avenue in Rochester, New York. With a wide range of automotive parts and accessories, as well as expert repair services, NAPA Auto Parts is a one-stop shop for all your car maintenance needs. Whether you're looking for replacement parts, tools, or advice on how to tackle a DIY project, the knowledgeable staff at NAPA Auto Parts is ready to assist you. Visit us today and experience top-notch customer service and high-quality products for your vehicle.
Reviews
"Very knowledgeable, but not customer friendly"
"Short chunky little white guy…. Very nonchalant. He hates his job. You can tell. .He wasn’t happy about taking back an item I didn’t need. Part was kind of heavy didn’t even ask if I needed help or anything just slammed it down when he brought back the right item …I paid. Then I asked, Are you going to help me carry this out this is heavy. He looks at me and looked the other way. It wasn’t even busy in the store. I was the only one in the store. For a woman to carry yes it was heavy. My side started hurting when I got it into the car because it was heavy definitely for me. But an act of kindness never hurt anyone and doesn’t cost a thing! I know when I go there to pick up something else again I would rather deal with one of the other gentleman’s. I don’t have to deal with the bad attitude and poor customer service. He’s just someone I don’t want to deal with in the future. If there’s no one else to service me I’ll just go somewhere else. Simple as that!!"
"They were supper friendly and had the part ready for my purchase."
"I will be using this Napa from now on. The guys that work there were super helpful. I needed rear brakes, they got me the parts I need, didn’t try to upsell me into stuff I didn’t need. They even helped me get a discount I didn’t know they were having a bucket sale. It was super fast and easy going there, cheapest prices around (I know, I called a whole bunch of parts stores.) if you can’t go to a larger warehouse type parts store and you’re looking for simple parts and easy shopping, go here."
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