Seasoning Thai Bistro Webster

"Selection is great and the food arrived at perfect temperature....best of any restaurant we have tried. Attention to this detail is sometimes missed at other restaurants. Calamari appetizer was the biggest we've ever had yet tender and not chewy."

"The food was excellent. Their website is easy to use except you can’t view the menu online without starting an order. However their ordering system had some issues. Call to confirm it all went through."

"Update**TL:DR - Ordered take out, told to pick up in 30 minutes, I arrived at that time, was told it would be a little longer politely waited an additional 30 minutes before requesting a refund and leaving with no food or refund. Conclusion: yesterday I received a refund finally but only after making over 8 phone calls to the restaurant where I repeatedly caught the owner, then magic he became the manager in outright lies. The only way I got a refund was by refusing to get off the phone or continue to callback repeatedly until I had email confirmation. Magically after that I received my email refund confirmation 2 minutes later.... P. S. - I currently working with retail operations and have worked in restaurants in food service and this is not normal. This business will be reported to the better business bureau in Webster because something shady is no doubt going on. This has to be when I'm the most disappointing restaurant experience I have had in a long time, maybe they have good food but unfortunately when they are unable to cook it for you, you never get to try it. After returning home from the holidays in Connecticut last week, I obviously did not want to cook and someone suggested that I try Thai Bistro. After placing my order told me to arrive at 6:44 p.m. 30 minutes later so I got there at 6:45. I was told it would be 10 more minutes, ok no problem. However, I then waited out in my car for 10 minutes, then inside for 10 minutes. After witnessing two more people come in and being told that it would be 10 or 15 more minutes for their order and it already being 7:15 p.m. I asked the girl working the front counter for a refund, I would go somewhere else (got a text at 8:17pm that my order was ready). At this point she told me that, and I know this is not her fault, the owner has to do all the refunds and it takes 3 days until I have still received no refund, I even called on Thursday and spoke to a manager and gave them all the current information which he hadn't previously known about. So obviously if I didn't call I never was going to get the money. I will update this once I do get my refund because I will get it but I have to say that the unprofessional behavior of not being able to provide refunds when you cannot provide the product is just unreal to me. *I will update this review once the situation is resolved."

"We have eaten take out and dine in from this place many times. It does not disappoint! The medium is incredibly spicy so be careful how you order! Interior is simple and clean and feels great to sit and talk."

"I normally call for take out orders from work at the Henrietta location and absolutely love the pineapple chicken fried rice! I was excited to see another location in Webster, we were looking for a place to eat before seeing a movie so this was so convenient. I love the atmosphere and how clean and modern the inside of the restaurant is. The food was absolutely amazing and the staff was so friendly."