Wegmans

"This is my go-to Wegmans. Although it's smaller than most other Wegmans in Rochester, the selection is pretty good. It's catered to those who live in the area, which makes sense. The layout inside is a little bizarre when you're used to the Webster and Penfield Wegmans, but I manage to find almost everything I want. Some specialty items aren't stocked here. The parking lot situation is a little weird. They've blocked off the middle of the parking lot where you pull in. I'm not sure if they did this to somehow aid in security or something, but it makes for crammed parking lot situation. It's difficult to pull in and out when it's really busy. Overall, I still choose to go here most of the time, because it's the closest Wegmans to my house. Convenient location. Not the largest variety and inventory. Parking is a bit tight and the parking lot setup is goofy."

"This store is the worst in the entire Wegmans franchise. Convenient location is the only thing it has going for it. The parking lot is a nightmare, the aisles are narrow, selections are limited, and the staff is less friendly than other locations. Over the past several years, Wegmans has increased their prices, and has removed my favorite name brands for the subpar “Wegmans” brands. Back in the day, Wegmans brands were a great way to save money - not anymore. It seems they’ve increased the prices of every other name brand item so Wegmans brands can appear slightly lower, while maximizing their margin. Overall, quite frustrated with Wegmans as a whole, but this store is above and beyond painful to shop at."

"Out of all the Wegman’s in the greater Rochester area, this one is the worst. However, its conveniently located so we go here often. The customer service today is making us question this decision. We spend over $100/week, every week, and among our regular purchase is a brand of vacuum sealed lamb. Its usually a good brand, but one day we got unlucky and one of two packages of lamb, the smaller less expensive one, stank to the high heavens when we opened it. I am heavily pregnant so we didn’t want to risk having it so into the bin it went. Luckily the bigger one was fine. When we came in later with the receipt and explained what happened they said they could only give a refund if we either brought in the product or took a picture. I don’t see the point of requiring a picture of meat that stinks— it would look fine, the picture tells you nothing. I don’t think they would want us to bring an open package of rotten stinky meat. If there was a way to record the stench and send it back to them we would’ve. More importantly, it was just $5 that they could’ve refunded out of trust that we just wanted compensation for a product we purchased but couldn’t use. Instead they insisted on a sticking to a procedure that doesn’t make sense for the circumstance and it made us really feel unappreciated as regular customers. Probably won’t be regulars anymore. Not to this branch at least."

"Generally a very good shopping experience. Parking lot can be maddening, but getting there early minimizes the hassle. We pre-order subs frequently and usually they are great. Lately have been a bit sub-par, sometimes missing ingredients or getting instructions wrong."

"I had to check out Wegmans in Rochester since everyone swears by it! It’s a really nice alternative to Whole Foods…. I still would pick Whole Foods over this, but that’s a personal preference."