Walgreens 1490 Lake Avenue, Rochester, NY 14615

"Was picking up a prescription and meds weren’t covered then the male who was working today told me to get better insurance next time. Extremely rude and horrible service."

"This is not cool, pharmacy dept had a very NASTY AND Disrespectful guy who sounds very feminine!! Discriminating me on my health plan? Disrespecting me on the phone?? The. Handing up when I have question about a serious matter with my health? Not cool! Corporate and BBB will be contacted. Imagine how many others and eldery he spoke to With this disgrace!"

"The pharmacy department need to get there act together lately they been horrible I been there a couple times to get my prescription and they said it would be ready in a hour then to find out they don’t have it and then I came back multiple times and still haven’t got it available, is been really ridiculous."

"Went today too pick up scripts sat in drive thru for 10 minutes while all the girls in pharmacy looked and was laughing just having a good old time. Not very good customer service. Will be taking my business else where. Even called to talk to store manager was on hold for 10 men and there was not store manager on duty."

"I arrived at Walgreens at 5:50 not knowing they closed at 6pm Sundays. I greeted at door at exactly 5:53- I only needed a few quick fingernail files but was told all registers were closed and I could not come in.i ofcourse pleaded a bit saying it's only 5:53. I could be done in 2 minutes. Nope!!! all registers are closed. I had no choice but to go to a competition store,even know I only go to Walgreens for many years now. The sign should say we close at 5:50-not 6!!I normally have never had a problem with any of the 100s of different stores,I have shopped in for over 20 years state, to state."