Tops Friendly Market

"Whatever happened to the jingle "tops never stops saving you more?" There prices are ridiculously high! I'm surprised there still in business. They don't care about families, they only want that money! I'll never shop here again. It's walmart or wegmans for me."

"I love Top Friendly Market. They have so many different varieties of items besides just their own brand name. Unlike another locally owned grocery store who seems to push their product. I’m so impressed with inside make over of Mt Read location. It looks great, so much more warm and inviting. Unlike the prior cold and uninvited look it had prior. Now the store has an appeal that makes you want to shop there. The addition of Starbucks as soon as you walk in was brilliant. Also they have the best meat department with butchers on hand and beautiful cuts of meat."

"How can they call it "Tops Friendly Market," when the employees are horrible to the customers? My car died and they refused to let me use their phone to get help in 25 degree weather with snow coming down. I asked them to call the police and they refused. These people have NO compassion for humanity. Would they like to be stranded with no car in the snow? I think not. Go to Wegmans! I reported ALL of them this morning to their customer service in Buffalo, NY and the woman on the phone was wonderful to us! She is going to take the appropriate action! thank you Tops in Buffalo"

"I regret that this is the tops nearest to me. On one hand, the remodel looks really good, the store is VERY clean and orderly. On the other hand some of the employees are absolutely miserable to deal with. There’s one girl there who tells us how much she hates her job every time we get into her line and it’s not a good look for the store. I hate getting in her line when she says that too because it’s like I just got there to grab my 3 items for dinner and this little girl is like “ugh I am so over this today, I hate my job, I hate doing this.” As she is scanning my items. It’s happened now 3 times with this same girl. I guess it’s not the entire stores fault that my experience at tops is unpleasant, everyone else is nice enough. I just cross my fingers that we don’t accidentally end up in her line so she can tell us how much she hates her job and customers while being a customer. There are some other honorable mentions, they always have almost all their lights off light they are shutting down. It looks like closing time at 5pm. Not even 1/4 of the store is lit. It’s really strange, I don’t know what that’s about. Also, they always say they have our cat food but it’s never in stock. Really strange and specific items are always completely COMPLETELY out of stock, like someone waits for the shipments and buys up all the Purina Sensitive Stomach Cat Food. It’s bizarre. There’s always a spot for it, but it’s never there. Also don’t buy from the deli there. All their salads are crusty and gross and have been sitting out all day. I ordered a sub a couple weeks ago and my fiancé got some ambrosia and all the other salads were all dried up and nasty and cross contaminated with other salads and the girl who made my sub was abominably rude. She huffed and puffed over one Italian assorted sub. She was SO rude and then when I got home and ate the thing the bread was so gross and stale. You want a good deli go a block up to wegmans."

"The new updated Tops is BEAUTIFUL! What a difference and other locations should follow suit. Take note of the flooring - very nice. It was nice to have the olive bar and choose what and how much you want. Gift card display was HUGE and set up conveniently. Bakery had a variety of different items and sizes. The self check outs are easy to use and have more room. Display in the beer aisle was unique. No longer looks like your typical grocery store. Great job, Tops!"