Magnolia's Deli & Cafe 366 Park Avenue, Rochester, NY 14607

"Server Michelle took our order without writing it down and the waiting began. People behind us finished their food, left, another pair came in, sat down and received their food (different waitress) while we were still waiting. Then another pair comes in , again different waitress and received their food while we were still waiting. I see Michelle, ask her if our food is almost ready. She sits down at our table and says I totally forgot your order and I can’t even remember what you ordered. I decided i didn’t want anything at that point but my daughter still wanted her food so she said she would put the order in. Still waited and waited, then saw the hostess and had her check on the order. Michelle comes out after 5 minutes tosses the sandwich on our table-does not say a word to us, no apology , not a word. Never came back to check if we needed anything. When my daughter finished her food, Michelle walks by and tossed the bill on the table and again did not say a word to us. The worst server experience I ever had. My daughter loved her food and the place is very cute but I’ll never go back again. Michelle needs some more training or she needs to go if you don’t want anymore bad reviews. What a miserable experience when I just wanted to enjoy lunch with my daughter. Too many other options in the area to deal with this nonsense."

"I went for the first time to satisfy a sweet craving and decided on a piece of cassava cake. The cake itself was pretty good but I was disappointed to find that the white frosting was actually fondant. I hoped that they would use real frosting since their cakes look so good. I would go back to try the savory options and perhaps a different slice of cake that doesn’t have fondant."

"Absolutely fabulous deli! We picked them off the map while traveling, and we're delighted we did. A quick phone call confirmed in advance that yes, they know their ingredients and methods well, and I had no problem at all eating there with a food allergy. Portions were ample, with more than we could eat even though we hadn't eaten anything at all yet today and arrived about 2 pm. The deli meat quality was excellent, and we loved our sandwiches. My wife also got a cup of French onion soup and loved it as well. She really liked the Christmas beer she tried, and I enjoyed iced tea with fruit syrup. Our server was friendly and attentive without being intrusive; we liked her! The dining area was attractively decorated and cozy. Very reasonable prices for wonderful food, friendly service, and a nice atmosphere - exactly what we needed after a long drive. All the stars!"

"The place is amazing and has a very nice vibe with families enjoying their time. The music is not too loud. So you can still have a good conversation while nodding your head to the music in the background. The service was excellent. I was served by Liz and she was very kind and helpful. The servers are very caring and they check in on you at regular intervals but not in a way that it becomes disturbing. The food is good. I had ordered the Primavera pizza and though I felt that there was a bit too much of crust the taste was good nonetheless. It’s not the best pizza in town but it’s a good pizza. I was satisfied. The coffee was good too. I had the hazelnut cappuccino and it was good. Liz also explained the dessert options giving some suggestions that was very helpful. I ordered the Lemon Berry Mascarpone and it was amazing! Definitely worth it!! Overall feedback: The experience of dining here will leave you satisfied and I would recommend that people come here. There’s no WiFi at the cafe for public use. Having a public wifi would be even better."

"Food was mostly good. The Mac & Cheese was in desperate need of pepper or mustard, something to give it flavor. Grilled ham and cheese with jam was good but to sweet for several bites. The sesame salad was okay but definitely not an $17 price point. Although chicken was well executed. The cake was okay, but nothing memorable. Service was slow but friendly."