Vermella Union

"The leasing office staff at Vermella is truly outstanding! Their exceptional service, attention to detail, and friendly approach have made my leasing experience remarkable. From answering inquiries promptly to ensuring a smooth move-in process, they've exceeded expectations. The staff's professionalism and genuine care for residents create a welcoming atmosphere. I highly recommend the Vermella leasing office team for their top-notch service."

"{ Maintenance - DAVID } I've lived here for a while and David was one of the best maintenance guys who fixed the problem with my dryer and dishwasher. He exchanged both machines for new ones, and always made a point of explaining them step by step. Always punctual, and has a lot of knowledge in the area he works. Very detailed-oriented and polite as well. Very professional at his job!!"

"Three and a half years living here at the Vermella and I highly recommend it. It is clean, well taken care of, there's a quality gym, and an incredible attention to detail in the architecture and design. One of the best parts of living here is the maintenance. Maintenance requests are taken of very quickly and effectively. I don't have to often submit them because the appliances and unit itself are high quality, but after living for a few years there's always gonna be things that come up. Peter and Adam were just in today and absolutely went above and beyond with a work order. I met them on a work order earlier in the year, and they are a great team. Favian was doing a maintenance job last week working on a freezer issue and he was great and personable.These maintenance guys are great. Overall, five star living."

"When we moved in August 2022 everything seemed great at first. Don't get me wrong, it's a beautiful apartment complex but the up keep to this place is slowly falling apart. Ever since they opened Vermella Sol across from us, I feel as though maintaining this place has gone down tremendously. The wifi to the amenities does not work anymore so we cannot use certain amenities that require airplay connection such as the gym, movie theatre room, conference room and all the tvs around the building. Certain gym machines are out of order and they keep notifying me that someone is coming to fix them but no one has done so for months. The side entrance door to get into our apartment complex is broken and hasn't been fixed for a good month. We even told maintenance and still waiting on that. There are nasty worms/insect by the pool and first floor that have been around for months. The water filter in the gym hadn't been changed in over 8 months when the filter sign came on. My fiance and I notified the concierge, leasing, and maintenance several times. We put in a maintenance request but nothing was done until we had to get a new sink forcing an email communication and separately requesting again for the filter to be changed. With our sink, they ordered the wrong size and left us with no sink for days having to use our kitchen sink. The list can go on and on. It's a very beautiful apartment but the day to day maintenance is part of the reason we will not be renewing our lease"

"DO NOT MOVE OUT After living there for three years and completing our 12 month lease we needed to stay one extra month. So we switched to a month-to-month lease which is more expensive. That’s fine. We told vermella we were staying for July 2023 only and were moving out at the end of the month. We met with someone from the leasing office in early July to discuss. We moved out officially on July 28. We even had the unit professionally cleaned. We left the keys on the kitchen island per the concierge. Vermella is now hounding us for August’s rent for a unit that we moved out of, threatening legal action via their voicemail, and have not returned my phone calls. This is no way to treat loyal tenants after 3 years. No one there is on the same page and they expanded too rapidly without having adequate employees to take care of tenants and communicate effectively. A similar issue has happened to two other couples I knew who moved out. Horrible."