Hanover Marriott

"during my stay at this hotel for three days while I was at I decided to go out to eat and leave my bra before I left I placed a not disturb sign on the door. When back from eating out I realized that housekeeping was in the room despite having a sign on the door.so, I started to look to see if anything was missing, my bra and my 2-year-old son's polo long shirt were missing. My cousin immediately called the front desk to tell them about the missing item. anyway, they said housekeeping was going to check to see my bra and my son's shirt, but they said they didn’t see anything. Fast forward to check out. I asked if I was going to get compensation for my missing items, pretty much I was told by the front desk lady I was lying. You guys need to check your dishonest employees."

"We were there for a wedding. Hotel allowed us to check-in very early - much appreciated. Ample parking for guests. Well decorated lobby with seating area. Three fast elevators. Clean room and bathroom. Friendly staff."

"If you ever plan to host a wedding or large event here - WOULD NOT RECOMMEND. The place is great but the sales team or the process to book is what needs a lot of work. You cannot rely on them for weddings or large events. My family and I were planning to host our wedding events here and they were aware of our high level of interest. Instead they completely ignored us. 2 whole weeks - all points of contacts ignored. Email, phone, extensions. It wasn’t even possible for us to book since they did not want to talk to us. After arguing with reception, we got referred to management where they decided to te us that the main courtyard we wanted is booked. What looks like what happened was they leveraged our interest in the venue. After ignoring us for 2 weeks, they had the nerve to tell us that we have a SINGLE DAY to decide if we still want to book the room block. They told us this on this recent Friday. Still unclear on how to get back to them since they don’t respond. Beyond frustrated and annoyed with the sales team. What a joke. Is there someone from management or corporate I can discuss this with? We still want to book but not sure how."

"I was recently attending a convention at this hotel. The room where the event was help was uncomfortably FREEZING! For a 2 day event it made for a miserable time. I wore two shirts and a jacket each day all day. I told the front desk and they didn't seem to care. The room had terrible lighting. Only small random lights. The staff could be more friendly. WOULDN"T RECOMMEND"

"Excellent trip. Went here for a stay during a soccer tournament. We had our room with 4 in total. And our family friends came as well. In another room. Food was great. Breakfast was a plus. Rooms were quite lovely. The stay in all was well worth it. would definitely come back again. ! Thank you Marriott for the great stay."