Bfree

"So freaking rude! I tried 2 jackets on with an intention to buy and took pictures to send it to my boyfriend and the owner comes around saying ‘you tried so many things on, you should atleast take one now, you should only try things on if you’re planning to buy’ and she snatched the jacket from my hands and asked me where the hanger was and I had to search and give it to her. I’ve been to this store many times before, bought things and she’s never there. How can someone have such a poor attitude? So demeaning and smug. This lady ruined my day and she tried to hide my review! Pathetic"

"My sisters LOVE Bfree. I have three sisters and every time I buy them a gift or bring them to Bfree they absolutely love it! The owner is fabulous and really goes above and beyond to make her customers happy! If anyone gives a bad review of this amazing store - they have issues with themselves! I highly recommend coming to the store to see all the beautiful and unique pieces the store has from clothing, accessories and much more! She has it all for all ages! I’m so happy she started bringing in men’s clothing and I love it all! I bought an amazing coat and pants! She brings in the latest fashions and trends something you don’t find in this area! Her pricing is reasonable! Way less than going into the city! 5 STARS for Bfree!"

"This store is overpriced, rude employees, and only allows store credit for a return which is some cases is understandable, but not for my situation today. I was in with my mom and found this bag I wanted with a tag that said $24.99, my mom went up to the register with that bag and a couple other things. Come to find out after the transaction was complete the bag was 149.99 + the 24.99!!! A tag was inside the bag with a price of 149.99 so all you could see was the 24.99 which was only for the strap as the employees said. I realized all of these before even leaving the store and asked if I could return it, even though they only give store credit, I didn’t even leave the store yet and they refused to let me get refunded for the bag. While shopping I could hear the manager in the back, but everytime I asked for the manager the employees said “he stepped out for a minute”. I would have NEVER purchased this bag if I knew it was nearly $200. I went back into the store about 15 minutes later again asking for the manager and explaining I did not see the tag inside I assumed the tag on the outside of the bag was the price. The employee was extremely rude and goes “we weren’t hiding tags you can clearly see there are 2 tags” and pulls out the tag inside the bag. Rude is actually an under statement. Bfree takes advantage of tourists and locals of this town with their outrageous prices. What kind of manager would refuse to step into this situation & how can you not issue a refund when said customer didn’t even leave the store yet. I’m so upset by this whole situation. As soon as you wanted to return something the employees attitudes completely changed and were rude and impossible to deal with. I’ve worked in retail, I get it customers can be overbearing and mean at times, but I just wanted a refund for a bag I was under the impression was 24.99 instead of 149.99 & I didn’t even leave the store yet! I have also heard horror stories of the manager telling people to get off their couch, telling young girls they weren’t allowed to try stuff on because they “couldn’t afford it” meanwhile their parents were meeting them there. Absolutely disgusting. This is the first review I’ve ever left on anything. Truly disappointing experience. Don’t waste your time at that store giving them money for their overpriced clothing you can buy legit anywhere else."

"I love this boutique in Warwick! They have trendy high end clothes and the customer service is excellent! The owner and girl working went above and beyond to make sure I got what I was looking for. When they didn’t have the size I needed they called their sister store in Jersey and I had the items I needed the very same day! Talk about fast “shipping.” You don’t get this kind of service at any fast fashion store, 100% the reason to shop local!"