Kroger Pharmacy 3507 West Cary Street, Richmond, VA 23221

"They are always busy and no matter what insurance you have the prescription drugs are way above what you would pay at any other pharmacy."

"Great pharmacy- quick, easy, and competent. Their pharmacist Amy in particular goes above and beyond to help patients and ensure the process is as easy on the patient side as possible. Incredibly thankful for her."

"The staff technicians are superb; extremely professional, competent, friendly and always comparing best prices for me. However, the 2 star rating stems from a staff pharmacist, Amy, who is aggressive in her approach to filling prescriptions. She has questioned my doctor's orders on more than one occasion which has caused delays in filling my prescription & forced me to unnecessarily make a return trip. Not a fan of her practice & how she goes about administering drugs!"

"I have genuinely never met any meaner and rude pharmacists in my life. They are consistently late on prescriptions and get really rude with patients who want to pick up their RX the day it’s supposed to be filled. I’ve been on the receiving side of their behavior and I’ve seen this treatment towards several other people while standing in line. The pharmacists snap at patients and make us feel stupid for relying on the text system when their phone systems are faulty. Honestly go to another pharmacy or the Kroger on Lombardy because they’re much nicer when being communicative. Kroger either needs to hire more competent pharmacists or train them to have some sort of customer service, or PAY THEM MORE. Nothing is more unsettling than picking up my prescription drugs from someone with a bad attitude unwilling to help or answer questions. Why are these pharmacists so miserable?"