Sam Ash Music Stores

"Sam Ash is a great place to get musical instruments. I have purchased a lot there. Ryan and James and the rest of the crew are awesome, they go above and beyond. I go there all the time checking out the latest instruments. Great place to purchase cool stuff."

"Our family has had two excellent experiences at Sam Ash in Richmond. I would like to also compliment Ryan - he is an amazing associate and truly bonds with his customers. My kids thought he was the coolest. Owen took time with my son to show him how to repair his electric guitar. Just all around great experience and we will for sure be going back."

"I had a very good experience selling some used items. I went in on a Saturday during a sale, so i knew it would be busy. They were also shorthanded, but even so, Stephen Hall helped me quickly, was straightforward about my instruments and trade value, and made sure I got the sale price on a new item I ordered. I really appreciated his help, and despite having to multi-task the whole time, he was efficient, on top of the details, and pleasant to work with. I'm 100% happy."

"I am a first time Drum Set buyer. I met with Bryce and let me just say he has gone above and beyond in every imaginable way for me. He spent an hour talking over the electronic drum sets I was looking at and helped me build a kit I could grow into. After I brought the product home there were misplaced pieces due to the distribution center not placing things in the boxes appropriately and he helped me without a second thought and even offered me a brand new kit. Ontop of that he helped me to position all the parts of my kit properly and then also trouble shooted issues I had with the high stand I bought and couldn’t figure out. I have never written a review for anyplace before because usually the service is just what you expect, but Bryce in the drum section may just be the single most dedicated employee at a music store I’ve ever met. Not only did he go above and beyond for me but he was also extremely knowledgeable and friendly. Sam Ash is lucky to have him at the store and I highly recommend any drummer needing anything to go to this store and ask for him. Sam Ash is lucky to have him as an employee. I would shop there again 1000%"

"Great experience, my second major guitar purchase in five years at this particular Richmond store involving sales associate James. Great salesman because I never thought I would purchase a Taylor to be quite honest… nothing against Taylor, but it seems everyone had one, but not a 7 series Koa…"