Rite Aid 10 Willow Oaks Boulevard, Hampton, VA 23669

"Pharmacy manager was rude and condescending. Have had a lot of issues with this pharmacy and stuck with them because of convenience but with medication delays and the attitude switched my medications to Kroger. They take care of their patients. This pharmacy is annoyed with your business."

"Mrs A is straight rude! She came close to pulling my card but I didn’t allow her! If you want respect give respect! She is short and cuts you off when you are speaking! Mrs A if you don’t know how to deal with the public, maybe dealing with the public isn’t for you! The outcome could have been ugly! People are picking up their prescription and often times are not feeling well. You are in a form of patient care. Please keep this in mind. Okay so there are 1440 min in a day Mrs. A you got 5 of mine! I claim the rest!"

"This is the most pathetic excuse for a functional pharmacy I’ve ever had the displeasure of dealing with. The pharmacy staff will let the phone ring through several times and then after getting tired of hearing it ring they will pick it up and hang up. You can never get a hold of anyone and when you go and experience extremely long wait times in the drive thru or at the counter in store the excuse is always “we’re understaffed “ it’s been like this for years now and nothing has changed. They also do not call or send an alert anymore when your prescription is finally ready to be picked up and then always say they called the number on file (no they didn’t). Some of the pharmacy staff is very rude and unprofessional and talk with a condescending attitude. If I could give this zero stars I absolutely would and shut this establishment down myself to save the community their time, money and hassle. It’s fun and games when you don’t want to properly do your job because you’re lazy or understaffed but you are effecting peoples medications and their lives. Don’t let the reason someone perishes be on your conscience because you didn’t care enough to do your job. Don’t waste your time coming here folks."

"This pharmacy is among the most poorly run. My recent harrowing experience came when I received 4 phone calls to pickup a prescription. After several attempts with no success, due to demanding wait times, was forced to leave empty handed. Finally, today was the day with a short line and all would be good. WRONG. Upon passing my DOB to the most disgruntled employee of the century was informed there was nothing for me and was abruptly dismissed. I asked Ms. Disgruntled how was I to know the difference between a call with a prescription and a call without a prescription? Her professional and caring response was "I don't know, the system does this all the time." Here's an idea, fix the problem that you are obviously aware of! So that my time, energy and gas aren't wasted in the future."